Field Clinical Specialist - Austin​/Houston, Texas

Field Clinical Specialist - Austin/Houston, Texas, Fully Remote

As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in‑depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.

• Provide on‑site clinical assistance and technical expertise during LV leadless therapy procedures.
• Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed.
• Assist in pre‑procedure planning and post‑procedure follow‑up to address any technical or clinical issues.

• Offer comprehensive training sessions, presentations, and hands‑on demonstrations for healthcare professionals.
• Guide users through imaging modalities, procedure workflows, and evolving product features.

• Build and maintain productive relationships with physicians, research coordinators, and clinical teams.
• Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support.
• Provide continuous support and resources to help physicians achieve clinical and operational goals.
• Develop and deliver educational materials, including models, simulations, and in‑service programs.
• Ensure teams understand device functionality, procedural techniques, and clinical data interpretation.

• Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams.
• Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights.
• Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.
• Collaborate with engineering and product development to inform product enhancements and future innovations.

• Ensure all clinical activities comply with all regulatory requirements and company policies.
• Generate accurate documentation for continuous record keeping.
• Adhere to all company policies, compliance standards, and ethical guidelines.
• Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.

• Other duties as assigned.

• High school diploma plus 11 years of relevant clinical support experience; or
• Associate degree plus 9 years of relevant clinical support experience; or
• Bachelor’s degree plus 7 years of relevant clinical support experience; or
• Advanced degree plus 5 years of relevant clinical support experience. (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital‑based positions.)
• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
• Familiarity with echo cardiographic imaging, trans‑septal techniques, and related cardiac intervention workflows.
• Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
• Familiarity with cardiac imaging and hospital decision‑making processes.
• Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
• Ability to develop physician champions and navigate complex account environments.
• Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and E  office(s), with frequent travel to healthcare facilities within the…