Mental Health Licensed Therapist Supervisor; LPC, LMFT, LCSW

Job Summary

The Mission:
Redefining Emergency Care Austin is at the forefront of a national movement, and our 911 Crisis Diversion program is the proof:
Mental health crises belong in the hands of clinicians, not the criminal justice system. As an LPHA Supervisor, you aren't just managing a shift; you are leading a revolution in how our community experiences emergency services.

Job Number: 26-11985

This is a high‑impact leadership role designed for the clinician who wants to move the needle at a systems level. You will trade high caseloads for the opportunity to train the next generation of crisis experts.

Clinical Mentorship: You are the primary mentor for clinicians and leads, providing the oversight and "in‑the‑moment" coaching that turns new graduates into seasoned crisis professionals.

Systems Innovation: You’ll collaborate with LPHA peers and the Practice Manager to refine our "alternative response" model, using data‑driven insights to improve deflection rates and clinical outcomes.

High‑Stakes Oversight: You handle the "hard conversations" and provide clinical calibration for complex cases, ensuring that every person who calls 911 receives compassionate, expert care.

Advocate for Equity: You lead a team dedicated to harm reduction, reducing unnecessary police involvement, and connecting underserved populations to the care they actually need.

• Shape the Team:
  Drive hiring, onboarding, and monthly clinical supervision for clinicians and Shift Leads.
• Clinical Calibration:
  Lead huddles and group supervision to ensure high‑risk triage and risk assessments are top‑tier.
• Quality Improvement:
  Contribute to the "Crisis Academy" and quality improvement initiatives to keep our program at the cutting edge of the field.

• Frontline Presence:
  Maintain a visible, helpful presence in the 911 center, monitoring operations, coaching clinicians, and ensuring clinical excellence in real‑time.
• Inter‑Agency
  
  Collaboration:
  
  Partner with APD, EMS, and Travis County stakeholders to demonstrate the power of specialized crisis response.
• Crisis System Stewardship:
  Participate in the supervisor‑on‑staff rotation to support the broader continuum of care (MCOT, EMCOT, PES).

The Impact:
Direct reporting to the Practice Manager, with autonomy to lead your team while staying aligned with our high‑level vision.

Regular, predictable attendance is essential. Other duties may be assigned. A flexible work schedule may be required.

Integral Care employees strive to maintain a trauma‑sensitive workplace, embrace trauma‑sensitive and informed practices, and foster a supportive and welcoming environment of care.

• Graduated from an accredited college or university with a master’s degree with a major specialization in Human/Behavioral/Social Services or related field is required.

• Current and valid driver’s license and a clean driving record.
• Licensed Practitioner: LPC, LCSW, PhD, or LMFT.

• Crisis mental health, severe mental illness.
• Bilingual in Spanish.

Full‑Time

Monday – Friday

2:00 PM – 12:00 AM or 2:00 PM – 10:00 PM

$81,912.81 – $, plus an additional 10% crisis stipend.

Position may be eligible for an additional shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.
• Weekend Shift: $8.00/hour.

Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you.

Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

• Medical, Dental, and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short‑term/Long‑term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold’s Gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.