Medical Licensing & Credentialing Coordinator

Medical Licensing & Credentialing Coordinator

Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.

• Pioneering Wellness:Be part of an industry-leading company at the forefront of wellness innovation
• Impactful Work:Play a critical role in ensuring clinical compliance and provider readiness across our national network
• Innovation and
  
  Collaboration:
  
  Work in a dynamic environment partnering with clinical and operations leadership
• Employee Wellness:Enjoy complimentary access to Restore's cutting-edge therapies
• Growth and Development:Develop expertise in healthcare compliance and credentialing in a rapidly scaling organization

Location: Austin, TX / Remote

Department: PLLC / Clinical Operations

Reports to: Medical Practice Manager / Senior Manager, Clinical Operations

Job Type: Full-Time

The Medical Licensing & Credentialing Coordinator supports the end-to-end credentialing, licensing, and compliance lifecycle for clinical providers across multiple states. This role plays a critical part in ensuring providers remain fully licensed, credentialed, and eligible to practice without interruption. It is ideal for a detail-oriented professional interested in healthcare administration, regulatory compliance, or medical operations, offering hands‑on experience navigating state and federal regulatory requirements while partnering closely with senior compliance and operations leaders.

• Support initial and re‑credentialing processes for clinical providers across all states
• Conduct primary source verification of state licensure (medical, nursing, advanced practice)
• Verify education, training, board certification, work history, and malpractice coverage
• Perform required background checks and exclusion screenings including National Practitioner Data Bank, OIG/GSA exclusion lists, state medical and nursing boards, and state‑mandated criminal background checks
• Ensure credentialing files meet internal standards and regulatory requirements
• Assist in preparing documentation for audits and regulatory reviews

• Monitor state‑specific licensing requirements and regulatory updates across operating markets
• Track and support renewals for RN/NP/Physician licensure, prescriptive authority, DEA registrations, and controlled substance permits
• Coordinate collection and submission of licensing documentation to prevent practice disruptions
• Maintain awareness of multi‑state regulatory nuances impacting scope of practice

• Maintain an organized tracking system for all license, certification, and credential expiration dates
• Proactively send renewal reminders and follow up to ensure timely submission
• Escalate potential compliance risks, documentation gaps, or expiring credentials to senior leadership
• Support reporting on credentialing status and compliance metrics

• Maintain accurate, audit‑ready digital credentialing files
• Upload and organize documentation within credentialing and HRIS systems
• Ensure secure handling of sensitive provider information in accordance with HIPAA and company policies
• Support continuous improvement of credentialing workflows and tracking systems

• Demonstrated interest in healthcare administration, compliance, or medical operations
• Strong attention to detail with a high standard for accuracy
• Ability to manage multiple deadlines in a fast‑paced, regulated environment
• Strong organizational and documentation skills
• Proficiency in Microsoft Office or Google Workspace; ability to learn credentialing systems quickly
• Clear and professional written and verbal communication skills

• Internship or entry‑level experience in healthcare, compliance, or regulatory environments
• Familiarity with provider credentialing processes or healthcare terminology
• Experience with document management systems or compliance databases
• Exposure to multi‑state regulatory frameworks

• Competitive salary and annual performance bonus
• Comprehensive insurance benefits effective within 30 days
• 401(k) with up to 4% company match
• Monthly fitness reimbursement
• Flexible PTO
• Complimentary and discounted therapies in‑studio and in‑office

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.