Clinical Research Coordinator

Summary: The Clinical Research Coordinator will manage the day-to-day operations of assigned clinical trials and ensure that pre-established work scope, study protocol, and regulatory requirements are followed. They will recruit and screen study participants, document and report on the daily operations of a study, and report on participant status. This person must be able to understand clinical trial priorities and establish a workflow to complete all required activities promptly.

This position is responsible for a broad range of duties involving confidential information. Strong communication and organizational skills are essential, along with a proactive, problem-solving mindset.

The Clinical Research Coordinator must be organized, excel at multi-tasking, detail-oriented, an excellent communicator, and be able to provide high-quality participant care. This person will collaborate very closely with other members of the team, pharmaceutical sponsors, and external vendors, and, therefore, must be highly collaborative, goal-oriented, flexible, and communicative. An ideal candidate will be responsive, thoughtful, empathetic, initiative-taking, a team player, and able to manage multiple projects effectively and efficiently.

This role reports directly to the Clinical Operations Manager.

• Exercise judgement within the allowable limits defined within clinical trial protocols, standard operating procedures, and the direction from the study investigator, Operations Manager, and Site Director or Regional Director
• Maintain participant privacy and data confidentiality, complying with the appropriate sponsor requirements and regulations, which include the FDA, ICH GCP, HIPAA, institutional review board determinations, and institutional policies and procedures
• Complete study-directed assessments with participants, which may include, but are not limited to, informed consent, medical history, adverse events, Fibroscan, memory screen, test article handling, appointment scheduling, records review, treatment coordination, and collecting vital signs
• Complete documentation and data management-related tasks as instructed by supervisor and compliance leadership in accordance with GCP and other regulatory guidelines
• Function as a liaison with pharmaceutical sponsors and external vendors, including but not limited to, participating in monitoring visits and audits
• Responsible for participant management and engagement from the recruitment of study participants to study completion, as applicable.
• Respond to internal and external requests for information promptly
• Identify opportunities to improve participant care and satisfaction
• With a solutions-oriented and collaborative mindset, resolve study-related challenges within a reasonable time set by the supervisor
• Establish, develop, and maintain productive relationships with internal and external personnel to achieve a high standard of research outcomes.
• Coordinate multiple projects with competing priorities and deadlines as needed, based on clinical trial protocol directives and study volume
• Attends the investigator’s meeting, pre-study site visit, study initiation visit, and all other study-related visits hosted by monitors or sponsor representatives as appropriate
• Track enrollment status reports to ensure study sites stay on track to meet enrollment goals
• Track study-specific status reports to ensure all required information regarding site issues, deviations, and CRF status is kept current

• Create memos, emails, and letters related to study activities
• Create and maintain reports and/or spreadsheets as requested
• Assist regulatory personnel in maintaining study documents and ensure electronic regulatory documents are saved and uploaded appropriately
• Responsible for reporting safety information to regulatory agencies
• Perform quality checks on source documents specific to the study
• Assist with the Corrective and Preventive Action Plan (CAPA) process as needed

Duties, responsibilities, and activities may change, or new ones may be assigned at any time.

• High school diploma or general education degree (GED)…