Surgery Scheduler - Float Job Austin area,Texas USA,Healthcare

Job Summary

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance.

Duties and Responsibilities

Schedules patients for surgery and completes necessary paperwork

Confirms patient demographics , surgery date and time and medical diagnosis

Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans

Gathers insurance information to confirm coverage and benefits

Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms

Answers and responds to all incoming telephone inquiries regarding surgery

Schedules patients for follow-up appointments and other health assessments

Monitors surgery schedule and works directly with physicians to coordinate appointments

Coordinates medical clearance when necessary

Has regular and predictable attendance

Adheres to all Advanced Pain Care policies and procedures

Completes other duties as assigned

Knowledge,

Skills and Abilities

Clear and precise communication
Accuracy and attention to detail
Effectively manages day by organizing and prioritizing
Applies tactful principles and practices of dealing with the public
Practices safety habits
Protects patient information and maintains confidentiality
Knowledge of general medical terminology, CPT codes, medical insurance and managed care
Knowledge of insurance verification and surgical procedures
Computer and EMR knowledge
Strong written and verbal communication skills
Excellent interpersonal/customer service skills
High degree of professionalism, tact and diplomacy
Works independently

Requirements Qualifications

Requires a high school diploma or equivalent;
one year of prior surgery scheduling experience in a healthcare setting highly preferred.

Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Working Conditions

Environmental Conditions:

Medical Office environment

Physical Conditions:

Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pm
Must be able to sit and/or stand for prolonged period of time
Duties involve moving materials, weighing up to 30 lbs.
Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

Supervision

Reports to Scheduling Manager

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