Patient Care Advocate | ARA Midtown | M-F

Position Details

Employment Type:

Full-time (30+ hrs/week)

Location:

Austin, TX (On-site)

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information
• Provides information regarding particular exams and procedures including prep information
• Prepares, processes, and maintains all confidential records on new and existing patients
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

• High School Diploma or equivalent
• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
• Must have excellent organizational skills and attention to detail
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
• Compensation Reviews, Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our mission to transform radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.

Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

Radiology Partners participates in E-verify.

Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in  If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email  to notify our team.

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