Patient Access Specialist - FT (Days

Position:Patient Access Specialist - FT (Days)

Location: 1518 Ranch Rd. 620 S. Bldg. H Ste. 200

Austin - Lakeway, TX

Patient Access Specialist Full-Time Days – Austin-Lakeway, TX

Position: Patient Access Specialist
Location: Austin-Lakeway, Texas
Job Type: FT Days(7am
-7pm)

Patient Access Specialist – Join Our Growing Team and Make a Difference!

At Complete Care
, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Patient Access Specialist to join our dynamic team!

• Competitive pay
• Opportunities for career growth and continuing education (tuition reimbursement)
• Generous paid time off and flexible scheduling
• A supportive, collaborative, and positive work culture
• Free Emergency Care at any of our Complete Care locations

• Greet and assist patients both in-person and over the phone, registration, and inquiries.
• Verify patient insurance and demographic information accurately.
• Provide strong phone and verbal communication skills along with active listening.
• Collect necessary paperwork and coordinate with various departments for patient care.
• Provide excellent customer service and resolve patient questions or issues.

• 1-2 years of Medical Insurance verification experience required.
• 2-3 years of Customer Service experience in the medical field required.
• BLS certification through the American Heart Association is required within sixty (60) days from start date.
• High School Diploma or GED required.
• Experience with MS Office, EMR/EPM systems.
• MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.
• Must be legally authorized to work in the United States.

At Complete Care
, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.