CHW Program Specialist II
Listed on 2026-08-16
-
Healthcare
Community Health
Date:
Aug 12, 2026
Location:
AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways.
Functional
Title:
CHW Program Specialist II
Job Title:
Program Specialist II
Agency:
Dept of State Health Services
Department:
Community & School Health
Posting Number: 20064
Closing Date: 08/26/2026
Posting Audience:
Internal and External
Occupational Category:
Office and Administrative Support
Salary Range: $3,793.41 - $4,857.33
Pay Frequency:
Monthly
Salary Group: TEXAS-B-18
Shift: Day
Telework:
Eligible for Telework
Travel:
Up to 5%
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (RDM)
Other Locations: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS
Brief
Job Description:
Under the general supervision of the Manager, Community Health Worker (CHW) and School Health Branch, performs moderately complex consultative services and technical assistance work for the Promotores or CHW Training and Certification Program (CHW Program). Reviews, coordinates, monitors, and supports certification and renewal processes, application tracking, data entry, reporting, stakeholder communication, and certification-related correspondence in accordance with CHW Program requirements. Conducts comprehensive reviews of applicable statutes, rules, policies, and procedures to determine compliance with program standards, identify deficiencies, support accurate certification decisions, and provide technical assistance to applicants, program staff, and stakeholders.
Job Functions
- Reviews, evaluates, processes, and approves initial and renewal Community Health Worker (CHW) certification applications based on training and experience in accordance with CHW Program requirements. Performs comprehensive reviews of applicable statutes, rules, policies, and procedures to determine compliance with program standards. Identifies deficiencies, documents required corrections, and communicates follow-up requirements to applicants. Enters initial and renewal CHW certification application information in the Versa Regulation (VR) automated database and other agency systems.
Provides consultative services and technical assistance to applicants, employers, governmental agencies, community-based organizations, program staff, and other stakeholders regarding certification requirements, application procedures, program standards, and related processes. Exercises limited independent judgment in applying program requirements to routine and moderately complex application scenarios and elevates unusual or complex issues to leadership for guidance. 40% - Study and analyze recurring application problems and program needs, prepares reports of findings and recommendations for the CHW Program Team Lead. Monitors, maintains, and updates application processing tracking systems for CHW, instructor, and training program initial and renewal certification applications. Coordinates accurate and timely data entry, record maintenance, and documentation in the Versa Regulation (VR) automated database, agency data systems, and program tracking tools.
Develops, updates, and maintains spreadsheets, logs, monthly and quarterly reports, and other tracking mechanisms used to monitor application status, certification activity, workload, and reporting needs. Reviews records for completeness and consistency, identifies data discrepancies, makes corrections, and recommends process improvements to support accurate reporting and program compliance. Maintains electronic and hard-copy records in accordance with program procedures and responds to open records requests by researching,…
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