Patient Access Representative, Clinic Support and Patient Access, University Health Services

Job Posting

Title:

Patient Access Representative, Clinic Support and Patient Access, University Health Services

Healthy horns
- University Health Services

All Applicants

40

Non-Exempt from FLSA

Immediately

Expected to Continue

UT MAIN CAMPUS

Our mission at Healthy horns is to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals.

Healthy horns is the umbrella brand encompassing University Health Services, Counseling and Mental Health Center and Longhorn Wellness Center. Together, the departments work to enhance the health and well-being of students' bodies, minds and lives in support of their academic and personal goals.

University Health Services (UHS) is an accredited on-campus medical facility dedicated to addressing the varied healthcare needs of UT Austin students. UHS provides comprehensive services, including general medical care, public health education and specialty clinics.

The University of Texas at Austin offers a competitive benefits package that includes but not limited to:

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays

Please visit UT Austin's Human Resources (HR) website at (Use the "Apply for this Job" box below). to learn more about the total benefits offered.

Provide administrative support for Patient Access.

• Initiates check-in and check-out procedures in clinic.
• Schedules for new and follow-up appointments.
• Manages various miscellaneous front office responsibilities.
• Participates in other activities and as assigned by Assistant Director or Assistant Manager.
• Demonstrates in regular and punctual attendance pattern.
• Exhibits behaviors consistent with organizational values by demonstrating respect and professionalism, adhering to customer service standards and policies, maintaining patient confidentiality, and actively engaging in quality improvement efforts.

• High school diploma or GED.
• Three years of experience with clerical functions working in the front office of a healthcare/medical facility.
• Experience collecting/verifying health insurance information.
• Excellent interpersonal and communication skills and a professional demeanor.
• Excellent communication skills.
• Outstanding organizational skills.
• Attention to detail.
• Demonstrated ability to learn tasks quickly with minimal training and supervision.
• Flexibility with shifting priorities.
• Ability to maintain confidentiality of protected health information.
• Regular and punctual attendance.
• Exhibits customer service-oriented behavior and excellent public relation skills in all aspects of work.
• Relevant education and experience may be substituted as appropriate.

• More than the required years of experience with clerical functions.
• Certificate of completion of Medical Assistant program.
• Experience working in the front office of a healthcare/medical clinic.
• Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment.
• Experience working in a student health center.

$42,271.20 per year

• May work around standard office conditions
• May work around biohazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Lifting and moving
• Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs/maintenance.

• Monday
  - Friday, 8 AM - 5 PM
• Work schedule to be discussed during interview.

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

A criminal history background check will be required for finalist(s) under consideration for this position.

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and…