Coordinator Office Physical Therapy

Do you want to join an organization that invests in you as a(an) Coordinator Office Physical Therapy? 's North Austin Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.



Job Summary And Qualifications

As an Office Coordinator, you will perform administrative functions in support of the management and operations of the department. You will communicate/correspond with physicians’ offices, other hospital personnel and physicians. You will handle confidential information and maintain HIPAA compliance. You will exercise professional judgment in performance of services and maintain demeanor complementary of medical ethics. You will present a professional appearance through behavior and appearance.

You will participate in patient specific care standards as directed and follow service excellence standards to ensure high levels of patient satisfaction. includes interactions with staff, outside agencies, vendors, physicians, corporate/division staff as well as departments within the facility.

• You will collaborate with physicians, clinicians, patients, and clerical staff to assure effective and efficient delivery of service(s)
• You will serve as liaison to clinical staff to communicate status of the patient and their scheduling needs
• You will supply schedules in a timely manner to therapists with a 95% accuracy
• You will accurately collect and verify demographic and insurance data either by personal phone call or telephone interview for patients to be admitted to Rehab services program
• You will disseminate information on a need to know basis for all appropriate telephone and/or personal contacts
• You will provide assistance, guidance, and direction to patients, visitors, and physicians
• You will perform general secretarial/clerical functions
• You will maintain office filing system
• You will take messages accurately and distributes to proper personnel
• You will answer phone in courteous/helpful manner
• You will fax reports and communication notes to physicians and/or staff
• You will prepare accurate and professional documents and monthly reports to supervisor on time
• You will promote customer satisfaction as evidenced by meeting customer requirements in all services provided
• You will uphold and demonstrate St. David s Values through all interactions
• You will document all appropriate data by standard procedure

• High school diploma or GED equivalent
• Previous experience in hospital/clinic setting – preferred
• Front office experience – preferred
• Medical billing experience - preferred

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts