Surgery Scheduler

Surgical Scheduler / Patient Coordinator

Align Plastic Surgery | Austin, TX | Full Time

Align Plastic Surgery is a boutique independent plastic surgery practice founded by Dr. Tosan Ehanire, a board-certified surgeon specializing in breast reconstruction and aesthetic breast and body surgery. We are intentional, and built around surgical excellence and an extraordinary patient experience.

You are the operational backbone of this practice. Every patient, cosmetic or reconstructive, passes through you first. You set the tone and manage the flow with efficiency. You are meticulous, resourceful, and genuinely invested in a smooth logistical experience for patients.

• Respond to phone, online, and referral inquiries (cosmetic and reconstructive)
• Receive patient intake (insurance and demographics) and process for insurance compatibility and surgical candidacy prior to scheduling
• Schedule new patient consultations including cosmetic surgery fee quotes and payment collection
• Schedule surgical cases and coordinate with patients, surgery centers, hospitals, and co-surgeons
• Confirm procedure details with patient and clinical staff prior to surgery date
• Coordinate pre-operative visits and clearances
• Coordinate quarterly outreach with potential and existing referral sources
• Maintain meticulous records throughout

• You are industrious, meticulous, and energetic about running an efficient logistical experience from first phone call to final follow-up.
• You are organized, resourceful, and a problem solver. You know when to escape after exhausting guidelines and protocols.
• You are calm under pressure, and set the tone of grounded, respectful partnership in each patient and professional encounter.
• You know that details matter. They are signals of a practice that pays attention.
• Spanish fluency is a significant advantage
• You are motivated to help build and maintain reliable systems that ease excellence and understand that efficiency is how we get to change lives and fully enjoy one of our own

• Experience in medical scheduling, surgical practice strongly preferred
• Familiarity with insurance verification and out-of-network billing concepts a plus, training provided for the right candidate
• Comfort with EMR systems, experience with 4D or similar a plus
• Exceptional written and verbal communication
• Spanish fluency preferred
• Ability to work independently and make sound decisions within established guidelines
• Knowledge of medical terminology, pre-operative instructions, and basic clinical FAQ readily available to guide patients
• Commitment to patient confidentiality and HIPAA compliance

• Competitive salary commensurate with experience
• Health insurance reimbursement after 90 days
• Performance bonus eligibility after 12 months
• An intentional practice where your contribution is visible and valued
• A physician who respects your time as much as her own