Web Content Specialist

Posting 20535
-Posted
- Health & Human Services Comm

- MCS Strat Bus Oper Change Mgmt

- Business and Financial Operations
-b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

• Functional
  
  Title:
  
  Web Content Specialist
• Job Title:
  
  Program Specialist V
• Agency:
  Health & Human Services Comm
• Department: MCS Strat Bus Oper Change Mgmt
• Posting Number: 20535
• Closing Date: 09/09/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Business and Financial Operations
• Salary Range: $4,523.16-$7,253.83
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-21
• Shift: Day
• Additional Shift: None
• Telework:
• Travel:
  Up to 5%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Facility
  
  Location:
• Job Location City: AUSTIN
• Job Location Address: 4601 W GUADALUPE ST
• Other Locations:
  None
• MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) department seeks a highly qualified candidate to fill the role of Web Content Specialist. This position will play a critical role in ensuring that the Medicaid and CHIP webpages on the Texas HHS website follow federally mandated rules to improve stakeholder engagement with web content. The Web Content Specialist will work closely with the Strategic Communications Lead to complete quarterly updates across approximately 250 Medicaid and CHIP webpages, ensuring content, links, and naming conventions remain accurate, consistent and follow agency and federal guidelines.

They will also work closely with the Web Experience Specialist to implement approved changes that will improve user experience.

The ideal candidate is thorough, proactive and enthusiastic. This role requires a confident coordinator who is detail-oriented, highly organized and committed to / driven by high standards. Success depends on the ability to build strong relationships across the division and operate comfortably across multiple web functions, including evaluating content to meet agency standards and coordinating with webpage owners to ensure timely updates to comply with federal rules.

The Web Content Specialist must develop a deep understanding of the federally mandated managed care access rules and identify edits for webpage owners’ reviews and approvals. Additionally, they must support the Change Management team’s process designed to ensure quarterly compliance across all webpages and cohesion when working with the HHS Communications team on content updates and webpage enhancements.

• Conduct Quarterly Content Reviews – perform scheduled reviews of assigned Medicaid and CHIP webpages to ensure information is accurate, current, and compliant with federal standards. (35%)
• Coordinate with Subject Matter Experts and Webpage Owners – reach out to and collaborate with SMEs and webpage owners to verify content accuracy and secure necessary updates. (25%)
• Verify and Document Federal Compliance – assess each page against federal requirements and agency standards; document findings and resolve non-compliance issues. (15%)
• Update Content, Links, and Naming Conventions – make routine edits to text, links, and naming to maintain consistency and usability. (15%)
• Track changes and maintain records – record updates, approvals, and communication to ensure transparency and maintain federal compliance. (5%)
• Other duties as assigned (5%)

Knowledge

• Knowledge in coordinating web content updates and publishing external communications
• Knowledge in web content standards including formatting standards, naming conventions, and general header/footer…