Massage Therapist

Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is an iconic luxury destination just steps from Lady Bird Lake, ACL Live, and the city’s best shopping. With expressive interiors by Kelly Wearstler and culinary concepts by McGuire Moorman Lambert Hospitality, the hotel offers 238 design-forward rooms and suites, a rooftop pool, immersive wellness experiences, and menus built around local farms, vibrant produce, and nutrient-rich ingredients.

Wellness, design, and culture, seamlessly woven into every stay.

Steps from the city’s buzz, Verbena Spa is a serene, design-forward escape inside Austin Proper. Start with a detoxifying welcome drink, then explore personalized treatments guided by seasoned therapists. From targeted massage to tech-driven recovery, every offering is designed to restore balance. For a deeper reset, the Recovery Room combines cold plunge, dry sauna, and red light therapy to ground the body and mind.

The Massage Therapist is responsible for providing exceptional massage therapy services to hotel guests, ensuring a relaxing and therapeutic experience. This role involves performing a variety of massage techniques tailored to meet the individual needs of each guest, promoting relaxation, pain relief, and overall well-being. The Massage Therapist will maintain a high standard of cleanliness, health, and safety in the spa environment while delivering personalized treatments.

The ideal candidate will possess expert knowledge of massage techniques, strong guest service skills, and a passion for wellness.

• Guest Consultation & Customization of Treatments
  • Conduct thorough consultations with guests prior to treatments, assessing their massage preferences, pain points, and health concerns.
  • Customize massage treatments based on individual guest needs, providing relief, relaxation, or therapeutic benefits.
  • Provide guests with information regarding the benefits of different types of massage techniques, such as Swedish, deep tissue, hot stone, or aromatherapy massages.
  • Address guest concerns or requests during the massage session to ensure comfort and satisfaction.
• Massage Therapy & Techniques
  • Perform various types of massage techniques, including Swedish, deep tissue, hot stone, aromatherapy, sports, prenatal, and other specialty massages, as requested by the guest.
  • Use a combination of hand movements, pressure techniques, and equipment to promote relaxation, reduce muscle tension, and enhance circulation.
  • Maintain a steady and comfortable pressure according to guest preferences, ensuring an effective and enjoyable massage experience.
• Health & Safety Compliance
  • Follow all health, hygiene, and safety protocols to ensure the safe and effective performance of massage treatments.
  • Ensure proper sanitization and sterilization of massage equipment, linens, and treatment areas after each use.
  • Be aware of any contraindications or guest medical conditions that could impact the massage and provide appropriate modifications to treatment techniques.
• Guest Experience & Customer Service
  • Maintain a calm, professional, and soothing environment throughout the massage session to enhance the guest’s relaxation experience.
  • Provide excellent guest service, ensuring that guests feel welcomed, comfortable, and cared for throughout their spa visit.
  • After the treatment, engage with guests to receive feedback on their experience, provide aftercare advice, and recommend any follow-up treatments or products.
• Maintain a clean, organized, and welcoming treatment area, ensuring that all equipment and supplies are sanitized and in good working order.
• Prepare treatment rooms for each session, including adjusting lighting, music, and room temperature to create a relaxing environment.
• Replenish and maintain a supply of clean linens, towels, oils, lotions, and other products needed for massage treatments.
• Keep all treatment equipment and tools, such as massage tables and hot stones, in excellent condition.
• Collaborate with other spa professionals, including massage therapists, estheticians, and reception staff, to ensure seamless guest experiences.
• Assist with…