Linkage Specialist

Job Details

• Job Location:
  
  Legal Address - DALLAS, TX 75228
• Position Type:
  Full Time
• Education Level: High School Preferred
• Salary Range: $38,000.00 - $60,000.00 Salary/year
• Travel Percentage:
  Road Warrior
• Job Category:
  Nonprofit - Social Services

Nexus Family Recovery Center is a Dallas-based nonprofit dedicated to helping women and families heal from substance use disorder. We provide a comprehensive continuum of care, from detox through residential and outpatient treatment, rooted in trauma-informed, evidence-based practice and a deep belief that recovery is possible for everyone we serve.

At Nexus, our culture is built on the same values we bring to our clients: respect, compassion, and integrity. Our team is made up of professionals who are serious about the work and about each other, and we are committed to building a workplace where staff feel supported, valued, and able to grow.

We back that commitment with meaningful benefits. Full-time employees receive fully covered health insurance premiums — no cost to you for your own coverage. Coverage is also available to dependents at a cost.

If you're looking for work that matters, a team that shows up, and an organization that invests in the people doing the hard work, then we'd love to meet you.

Under the direction of the Director, the Linkage Specialist will be working and managing the services between Parkland Addiction Team, neonatal intensive unit, perinatal unit, Nexus treatment team, and community methadone clinics. It will be the essential duty of the Linkage Specialist to ensure pre-entry, during services, and post-services are coordinated between the clients and the agency.

• Maintains frequent contact with the professionals at Parkland and methadone clinics with attention to providing brief program updates and maintaining satisfaction on the part of partner agencies.
• Adheres to client confidentiality regulations.
• Provides needed transportation for clients.
• Works as early as 5am, when needed, to transport clients to treatment.
• Provides client supervision in a safe, therapeutic setting.
• Utilizes and promotes the appropriate treatment model with all clients. Conducts appropriate interventions and provides support.
• Observes and documents relevant client information and behaviors.
• Ensures communication lines between department and members of a client’s treatment team are functioning optimally.
• Maintains accurate documentation in staff logs, incident reports, facility forms, and/or other reports promptly.
• Documents notes and other clinical information in database systems including CMBHS and Welligent.
• Escalates emergencies as appropriate.
• Conducts and documents urine screening.
• Attends all required staff training sessions by Nexus and state licensing requirements and completes all training on time.
• Attends and participates in all staff meetings.
• Adheres to and promotes the Nexus mission and values. Acts as a role model for others.
• Conducts client groups as needed.
• Other duties within the organization as assigned.

• Strong attention to detail and organizational skills
• Empathy and active listening
• Authenticity and appropriate self-disclosure
• Strong boundaries and ethical practice
• Cultural sensitivity and respect for diversity
• Commitment to personal recovery and professional growth
• Proficient in common office technology tools, including Microsoft Outlook, Excel, SharePoint, and Teams.

• Bachelor’s degree or high school diploma/GED preferred.
• Experience with substance use disorder and mental health preferred.
• One year of experience in social services; or an equivalent combination of education and experience.
• Additional professional…