Manager IV

Posting 21380
-Posted
09/11/2026

- Health & Human Services Comm

- Reg Office Supp DSHS 4.2.5
- Computer and Mathematical
-c. $5000 - $6999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Manager IV

Job Title:

Manager IV

Agency:
Health & Human Services Comm

Department:
Reg Office Supp DSHS 4.2.5

Posting Number:
21380

Closing Date:
09/25/2026

Posting Audience:
Internal and External

Occupational Category:
Computer and Mathematical

Salary Range: $5,797.66-$8,808.00

Pay Frequency:
Monthly

Salary Group:
TEXAS-B-25

Shift:
Day

Additional

Shift:
None

Telework:

Travel:
Up to 15%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Exempt

Facility

Location:

Job Location City:
AUSTIN

Job Location Address:
701 W 51ST ST

Other Locations:
None

MOS Codes: ,,,,,,,111X,112X,113X,114X,16GX,41AX 611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI
15

In accordance with HHS Guiding Principles and universal expectations of personal responsibility, under the general direction of the Director of Office Support of the Information Technology Customer Service and Support division. Performs advanced senior-level computer systems analysis work. Work involves planning and budgeting, as well as analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Performs complex work overseeing activities associated with Local Area Networks (LAN), Wide Area network (WAN).

Responsibilities include assuring services are delivered in a cost effective manner and in compliance with HHSC standards for architecture, security, and project management methodology; are appropriately coordinated with customers; overseeing projects that cross functional agency systems which provide enterprise level services which require coordinating, planning, and scheduling during the project development and implementation stages;
Develops and implements strategic planning actions and policy decisions and makes recommendations of the Agency's efforts; plans and schedules studies and system implementations; analyzes and assists in defining agency disaster recovery responsibilities and procedures; facilitating continuous process improvement; recommending new and innovative approaches to better service delivery or reduced costs; and meeting and evaluating group compliance with service delivery benchmarks.

Perform customer support activities. Responsible for compliance with applicable policies, standards, guidelines, and procedures of DSHS, HHSC, and DIR. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

EJF 1:
Supervises the overall planning, implementation, coordination, and evaluation of the Regional Office (DSHS) Support Group to ensure effective services for DSHS customers. Responsibilities include meeting established goals, ensuring work plans and schedules are in place and properly executed, organizing the work based upon best practices, and overseeing day-to-day operations so that projects are completed on time, within budget, and within scope and quality requirements.

(25%)

EJF 2:
Provides highly…