Patient Benefit Representative Sr

Overview

The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology
. This full-time position will support the Medical Oncology Department at our 6204 Balcones clinic in Austin, Texas. Typical work week is Monday through Friday, 8:00a - 4:30p.

Note from Hiring Manager
:

• Joining our clinic means becoming part of a compassionate, patient centered team that values professionalism, collaboration, and excellence in care. As a Patient Benefits Representative, you will play a key role in supporting patients throughout their care journey by assisting with insurance benefits, authorizations, and financial responsibilities. Through clear communication, attention to detail, and compassionate support, you’ll help create a smooth and positive experience for patients and their families during a challenging time.
  
  We are looking for someone who is proactive, service driven, and committed to working collaboratively with patients, providers, and clinical teams to ensure exceptional care and support.
• Under my leadership, you can expect a supportive and team oriented environment where your contributions are valued, your voice is heard, and your professional growth is encouraged. I believe in leading with integrity, respect, accountability, and collaboration while fostering a culture where we uplift one another and work together toward a shared purpose. As part of the US Oncology Network, we are committed to making a meaningful difference in the lives of our patients and the communities we serve.

This position will be a level 1or Sr depending on relevant candidate experience.

As a part of The
US Oncology Network
, Texas Oncology delivers high-quality, evidence-based care to patients close to home.
Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs.

More victories.”® in their fight against cancer.

Today,
Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The
US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America.
The
US Oncology Network is supported by Mc Kesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Benefits Representative do? (including, but not limited to):

The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

The essential duties and responsibilities (including, but not limited to):

• Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
• Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on…