Supervisor Coding Solutions

About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

Note:

The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

Note:

The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

• Manages the client service level agreement metrics including delivery expectations with turnaround timeframe
• Drives monthly client meetings via phone or in person in order to ensure a proactive feedback loop across the team
• Communicates regularly with all key members to meet client needs as well as corporate objectives
• Maintain awareness and knowledge of client satisfaction levels
• Monitor on-going progress and success of each client utilizing various matrix
• Identify and participate in resolution of client problems or issues in a timely manner
• Provide periodic status reports to leadership teams regarding client status
• Meet with clients (at a minimum) on a monthly basis to review monthly reporting package and discuss any operational issues
• Manage a team of direct reports, including performance reviews, Team Member development and corrective action as necessary
• Work with client point(s) of contact in resolution of all coding and charge capture related issues
• Work in collaboration with Quality Assurance teams regarding all coding quality issues
• Collaborate with team to improve existing products and services
• Collaborate with team to develop new products and services
• Assist direct reports with accurate application of diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS
• Provide and/or aid direct reports with interpretation of coding guidelines for accurate code assignment
• Identify and ensure that direct reports understand the importance of documentation on code assignment and the subsequent reimbursement impact
• Align personal conduct with and build a team culture that aligns conduct with AHIMA's Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct
• Comply with and promote and support direct report’s compliance with all internal policies and procedures
• Actively participate in Company provided training and education and ensure that direct reports complete mandatory training and education by established deadlines and are able to properly implement and/or practice the principles taught via the Company’s training and education program
• Ensure individual and direct report compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including…