AVP, Patient Access & Pre-Access

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Reporting directly to VP, Patient Access, the AVP Patient Access is a critical leadership role responsible for the strategic oversight, assessment, integration, and implementation of Patient Access operations across new and existing client partnerships. The AVP provides direct leadership and operational oversight for multiple high-impact functions including Patient Access assessments, client implementations and Integrations, virtual registration, public benefits, dedicated client support resources, and more.

The AVPserves as the primary bridge between business development, implementation teams, client leadership, and operational service lines to ensure successful deployment and long-term adoption of Patient Access strategies. This leader will support enterprise growth and new client integrations, maintain operational stability, drive strategic transformation initiatives, ensure client satisfaction and financial performance.

This role requires extensive leadership capabilities to guide large, diverse teams, foster cross-functional collaboration, and build a culture of accountability and continuous improvement. Acting as a key advisor to internal and external executive leadership, the AVP analyzes performance metrics, forecasts trends, and implements initiatives that reduce barriers, mitigate risk, and support sustainable growth. Weekly travel, Monday through Thursday, within assigned markets will be required with this position.

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
• Provides vision, leadership and operational oversight for all Patient Access functions and Senior Access leaders across the organization. This position will establish positive, collaborative relationships with operational leaders to fulfill the Ensemble Differences.
• Actively leads and/or participates in modernizing Patient Access. This includes but is not limited to: goal setting (department level and/or overall revenue cycle), tracking and reporting of metrics, development and implementation of action plans to achieve goals, the review and implementation of new technologies, standardization of policies and processes…