Patient Financial Services Rep
Listed on 2026-09-27
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Healthcare
Healthcare Administration, Medical Billing and Coding
Company
MedHQ, LLC, is a fast growing, leading provider of consulting and technology enabled expert services for outpatient healthcare. With a 97% long-term, client retention rate spanning over 20 years, MedHQ serves Ambulatory Surgery Centers (ASCs), Surgical Hospitals, Physician Practices, and Hospital and Healthcare Outpatient Facilities nationwide. The MedHQ RITE Values:
Respect, Innovation, Trust, and Energy, permeate all service line offerings with a unique personalized approach balancing exceptional transactional and emotional intelligence, and above all excellent customer service. MedHQ, LLC, is a 2022 Becker’s Top 150 Places to Work in Healthcare company.
The MedHQ LLC service line offerings have grown organically over the years, beginning by providing high quality traditional human resource, accounting, and staff credentialing as a Professional Employer Organization, (PEO.) In 2022, MedHQ formed a relationship with 424 Capital, and quickly expanded into a well-rounded, menu services driven financial management company. This robust infusion of expert service line offerings has resulted in MedHQ and MedHQ clients’ efficiencies and growth.
The MedHQ, LLC, menu of client services include Advisory, Client Human Resources, Client Accounting, Staff Credentialling, Clinical Staffing, and Revenue Cycle Services. For additional detailed information please review and
As a Patient Financial Services Representative at MedHQ, you will play a vital role in providing exceptional customer service to patients while effectively managing their medical billing inquiries and payment processing. In this role, you will handle inbound calls, assist patients with their financial concerns, and ensure a seamless revenue cycle management process. This position is Monday - Friday, 8:00AM - 5:00PM in the Central Time Zone.
Key Responsibilities:- High school diploma or equivalent; some college coursework in a related field is a plus.
- Previous experience in a healthcare billing, revenue cycle management, or customer service role is required, minimum of 1 year.
- Bilingual proficiency in English and Spanish is preferred.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Proficiency in using computer applications and billing software.
- Ability to handle confidential information with discretion.
- Understanding of healthcare billing codes, insurance terminology, and medical terminology is a plus.
- Employer sponsored Major Medical
- Employer sponsored Dental
- Employer sponsored Vision
- Accidental Death and Disability insurance
- Short term disability
- 4.5% 401K matching
- Flexible spending account
- Generous paid time off
- True opportunity for advancement
** Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
This job is remote.
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