Victim Services Supervisor; Austin Police
Listed on 2026-09-27
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Healthcare
Mental Health
About This Position
Job Description: Victim Services SupervisorPurpose:
Under general direction, this position is responsible for supervising and coordinating the daily activities of personnel in support of the Austin Police's Victim Services Counseling Program.
Duties, Functions and Responsibilities:
- Promotes the development of employees’ clinical skills, therapeutic frameworks, approaches, and modalities through observation, assessment, and evaluation, and utilizes supervisory evidence-based techniques to solve problems and implement intervention.
- Determines goals, objectives, and resource requirements for Victim Services programs.
- Participates in the preparation and monitoring of the division budget.
- Researches and prepares narrative material for grant proposals, annual reports, and other documentation as required and requested.
- Provides incident command leadership and preparedness for critical incident scenes and disasters.
- Assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness.
- Evaluates program effectiveness to develop improved methods.
- Provides the required hours of individual and group clinical supervision to employees pursuing Licensed Clinical Social Worker and Licensed Professional Counselor licensures.
- Conducts media interviews in collaboration with Austin Public Information Office.
- Prepares for and testifies in court as a fact or expert witness.
Responsibilities
- Supervisor and/or Leadership Exercised:
- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of counseling, theoretical frameworks, and techniques.
- Knowledge of mental health issues, trauma, and victimology.
- Knowledge of Critical Incident Command.
- Knowledge of police operations and investigative procedures.
- Knowledge of Victim Assistance best practices.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Skill in trauma and crisis counseling.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to establish and maintain good working relationships with other City employees, external agencies, and the public.
Minimum Qualifications:
- Graduation with a Master’s degree from an accredited college or university in a mental health-related field, plus five (5) years of experience in clinical mental health counseling and crisis management, including at least one (1) year in a lead or supervisory capacity.
- Licensed Social Worker, Professional Counselor, or Marriage and Family Therapist may substitute for two (2) of the required years of experience.
Licenses and Certifications
Required:
- Valid Class C Driver License.
Preferred Qualifications:
- License in a Mental Health field in the State of Texas:
Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapist (LMFT).
Work Location: 505 Barton Springs Rd Austin, TX 78704
Schedule: Monday
- Friday, 8:00 AM - 4:00 PM, some evenings required. Rotating on-call requirements every 6 weeks.
Salary: $65,390.00 - $81,740.00 annually
CBI:
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position:
Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication,…
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