RCM Coding Supervisor

About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

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Job Summary The Revenue Cycle Management (RCM) Coding Supervisor is responsible for overseeing coding operations and ensuring the accuracy, quality, compliance, and efficiency of physician coding activities. This role serves as the primary liaison between VillageMD, outsourced coding vendor(s), providers, and internal stakeholders to support compliant coding and billing practices. The Coding Supervisor provides leadership, guidance, auditing, reporting, and process improvement oversight to optimize coding performance and mitigate organizational risk while ensuring adherence to federal, state, payer, and organizational requirements.

Essential Duties and Responsibilities Coding Operations & Vendor Oversight Serve as the primary point of contact for outsourced coding vendor(s), providing direction, performance feedback, and ongoing operational support.

Monitor vendor productivity, quality, service levels, and turnaround times to ensure contractual and organizational expectations are met.

Conduct routine audits and quality reviews to verify accurate assignment of Evaluation and Management (E/M) levels, CPT-4, and ICD-10 diagnosis codes.

Collaborate with providers and clinical teams regarding documentation requirements and coding best practices.

Identify coding trends, operational risks, and opportunities for process improvement.

Compliance & Quality Assurance Develop, implement, and maintain coding policies, procedures, and documentation standards aligned with organizational strategy and regulatory requirements.

Research, interpret, and communicate coding and billing regulations, payer requirements, and compliance guidelines.

Investigate coding concerns, denials, and compliance-related inquiries, providing recommendations and resolution strategies.

Partner with Compliance, Revenue Cycle, Clinical Leadership, and Operations teams to ensure coding practices meet regulatory and organizational standards.

Maintain current knowledge of industry changes, including Medicare regulations, payer policies, National Correct Coding Initiative (NCCI) edits, and Local Coverage Determinations (LCDs).Reporting & Performance Management Analyze claims, audit, and coding performance data to establish benchmarks and identify coding vulnerabilities.

Prepare and present audit results, compliance findings, and operational reports to leadership.

Develop corrective action plans and monitor effectiveness through ongoing audits and follow-up reviews.

Track key performance indicators (KPIs) related to coding quality, accuracy, productivity, and compliance.

Leadership & Team Support Provide day-to-day guidance, coaching, and support to coding staff and vendor partners.

Foster a culture of accountability, continuous improvement, teamwork, and customer service.

Assist with…