Program Specialist V

Posting 21202
-Posted
09/23/2026

- Dept of State Health Services

- Quality Assurance

- Life, Physical, and Social Science
- Additional Shifts available (1) -b. $3000 - $4999 per month

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas . If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page .

Program Specialist V Job Title: Program Specialist V Agency: Dept of State Health Services Department: Quality Assurance Posting Number: 21202 Closing Date: 10/07/2026 Posting Audience: Internal and External Occupational Category: Life, Physical, and Social Science Salary Range: $4,523.16 - $5,888.50 Pay Frequency: Monthly Salary Group: TEXAS-B-21 Shift: Day Additional Shift: Days (First)
Telework:
Travel: Up to 5%
Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility

Location:


Job Location City: Austin Job Location Address: 1100 W 49TH ST (DBGL)
Other Locations: None MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Under the direct supervision of the Quality Assurance Unit (QAU) Quality Improvement (QI) Special Projects Manager, performs highly advanced consultative and technical work. Assists the QI Special Projects Manager with implementing goals and objectives; developing guidelines, policies, and procedures; developing schedules, priorities, and standards for achieving established goals of projects or grants; and coordinating and evaluating Unit activities. Leads and coordinates Quality Improvement Initiatives within the Unit.

Supports and responds to the developing needs of customers both internal and external. Works under limited direction with extensive latitude for the use of initiative and independent judgment. Serves as the point of contact for some of the laboratory's Quality Assurance Systems.

EJF 1. (35%) In coordination with the QI Special Projects Manager, administers and advises on the activities of the Unit.

Responsibilities include:

implementing goals and objectives for the Unit that support agency and/or laboratory-wide strategic plans; developing, approving, and monitoring schedules, priorities, and standards for achieving goals of projects and/or grants; participating in staff meetings to discuss problems and resolutions; ensuring all assigned Quality Assurance Unit compliance activities are completed on time. Assists with evaluating the effectiveness of unit activities and with requests for information from DSHS senior and executive management and the legislature.

EJF 2. (25%) Leads and coordinates Quality Improvement Initiatives within the Unit. Works closely with the QI Special Projects Manager and staff to identify projects; develop teams; and create problem statement(s). Oversees team projects and serves as a resource by providing information/training and tools used for quality improvement. Performs other activities in support of the Unit and the Laboratory Services Section as required.

EJF 3. (20%) Supports and responds to the developing needs of customers both internal and external (such as laboratory customers, laboratory employees, Lab Operations Unit, DSHS administration, DSHS program staff; state and federal regulators, etc.). Develops and maintains positive working relationships. Provides laboratory information, data, and written reports as requested.

EJF 4. (15%) Serves as the point of contact for the biannual laboratory inventory and/or QA Systems such as the Environmental Monitoring Control System and/or the Media Lab Quality Management Document Control System for the laboratory. Responsibilities could include: acting as the liaison between the vendor and the laboratory for troubleshooting issues, assisting laboratory staff with administrative support for Media Lab, etc.

EJF 5. (5%) Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. Other duties as assigned include but are not limited to actively…