F&B Supervisor

JOB SUMMARY

This position would primarily work AM Shifts but looking for a candidate with open availability to work AM/ Mid/ PM Shifts to meet the needs of the F&B outlets. The F&B Supervisor would assist in the execution breakfast service, amenity planning / delivery, mini-bar, room service, pool, restaurant and bar operations. The F&B Supervisor would be integral in administering training with staff to ensure company guidelines are upheld.

• Leading the F&B team with training to include a administering monthly menu knowledge and core value test.
• Assist Director of F&B maintaining Training Manuals with Training Topics.
• Ensure guest satisfaction
• Lead team by example and ensure team members are following hotel guidelines
• Work with Director of F&B to oversee supplies, inventory and purchasing

• Experience in F&B and/or hospitality preferred
• Leadership experience a plus
• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Proficiency POS Systems to include TABIT – Mini-Bar System – Stay in Touch and Alice systems.
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities
• TABC and Food Handler Certifications
• F&B Supervisor will oversee and train servers as well as minibar attendants to ensure hotel standards are met.
• The F&B Supervisor will also be involved in interviewing, hiring, training, and planning staff development.
• Administering effective security processes and maintaining legally required health and safety procedures.
• Guest focused, optimistic, self-disciplined, self-starter.
• Problem solver, self-motivated, ability to learn more skills to better serve guests and the company.
• Ability to solve practical problems and interpret a variety of written and oral instructions.
• Multitask-oriented.
• Ability to overcome unexpected obstacles through resourceful means.
• Neat, professional appearance and good personal hygiene.
• Able to work varying schedules to reflect the business needs of the hotel.
• Attendance at all scheduled training sessions and meetings is required.
• Must be able to speak and write in a language understood by manager and/or supervisor.
• Ability to communicate with guests, associates, and management.
• Ability to take direction and accomplish tasks and deadline set by management.
• Ability to perform assigned duties with attention to detail, follow-through courtesy, cooperativeness, and work with a minimum of supervision.

• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately and complete incident reports as needed
• Ensure hotel equipment is in proper working condition
• Perform any additional duties assigned by the supervisor

• Sitting:
  Frequently. Padded office chair, chair with back for breaks and meal periods. Completing required paperwork, answering emails, various other computer driven tasks.
• Standing/Walking:
  Frequently. Stairs, tile, rubber mats covering tile, concrete, padded carpet, marble, linoleum and gravel, etc. Inspecting the property.
• Crouching (Bend at knees):
  Frequently. Lifting, completing tasks performed at low levels, putting supplies and materials away.
• Reaching:
  Frequently Working on overhead equipment such as Air conditioning units, Lighting
• Kneeling/Crawling:
  Frequently. Perform plumbing repairs, carpet repairs, and other duties performed at low levels.
• Enclosed Spaces:
  Frequently:
  Areas with restricted space such as ceiling spaces, etc.
• Stooping (Bend at waist):
  Frequently. Reading gauges and meters, lifting heavy objects, putting supplies and equipment away.
• Twisting/Turning (Knees/waist/neck/back):
  Frequently. Perform electrical and plumbing repairs, reading gauges and meters, follow up on projects.
• Climbing:
  Frequently. Ladders, step stools, and stairs.
• Balancing:
  Frequently. Climbing ladders, scaffolding, stairs, and carrying tools and equipment.
• Lifting Carrying:
  Frequently Equipment and Supplies up to 50 lbs. Occasionally:
  Equipment and supplies up to 100 lbs.
• Pushing/pulling:
  Frequently:
  Equipment, carts,…