On-Call Banquet Server

On-Call Banquet Server page is loaded## On-Call Banquet Server remote type:
On-Site locations:
Doubletree Austin - Austin, TXtime type:
On Call posted on:
Posted Yesterday job requisition :
JR113231

The beautiful Doubletree by Hilton Austin will turn 40 years old this year, but with a new renovation, she is looking better than ever. The charming property, with its Spanish Colonial design and contemporary decor, makes it a great place for guests and associates looking for an upscale work experience. We pride ourselves and creating a fun, but professional work environment with a culture of recognition, support, and respect.

For many years we have maintained excellent associate feedback ratings and over 20% of our team members have 10 or more years with us. Managed by HEI Hospitality, we offer an exceptional benefit package including a robust and flexible paid time off plan available to you after only 90 days. We have a choice of 4 prominent healthcare plans with options to meet anyone’s needs and are available to you the first of the month after you start.

We maintain an industry-leading 401K plan with a generous employer match of 4% on every 5% you contribute with no vesting period. Contact us soon to join our hotel family!

We value U.S. military experience and invite all qualified military candidates to apply.
** Overview
* * Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.###
** Essential Duties and Responsibilities
*** Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
* Greet guests and respond to requests in a friendly and courteous manner.
* Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Replenish beverages as necessary, and check with guests for overall satisfaction.
* Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
** Qualifications and Skills
*** Hotel experience preferred.
* Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of the appropriate table settings and serviceware.
* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
* Ability to remember, recite and promote the variety of menu items.
* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
* Ability to stand for long periods of time with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
** Compensation**### ### ##
** Benefits
* * HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through Eye Med. Our Vacation, Sick and Holiday programs are available for you…