Bellperson

Come join our Guest Servies team as a full-time Bell Person! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!

Individual MUST have AM and PM availability daily. Shift typically runs from 7 AM–3 PM and 2–10:30 PM.

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

• Assist in the transport and storage of guests' luggage to the guest room and conference center.
• Assist with guest packages when needed.
• Properly “log” all trips with guest luggage.
• Maintain a clean appearance of uniforms.
• Be knowledgeable about all hotel amenities.
• Have pleasant conversations with guests about hotel promotional programs.
• Ensure cleanliness of bell closets and bell carts.
• Answer phones in the lower lobby when needed.
• Welcome and assist guests’ according to PLATNIUM SERVICE Standards.
• Provide an excellent first impression to guests.
• Maintain a presence in the front drive throughout the hours of the shift.
• Greet all guests courteously, using the guest’s name whenever possible.
• Assist with the coordination of the arrivals and departures on the front drive.
• Demonstrate PLATINUM SERVICE Standards in all interactions.
• Remain observant and respond to each guest who passes through entrances.
• Assist housekeeping in maintaining the cleanliness and appearance of the hotel lobby and entryway.
• Follow the hotel’s telephone etiquette standards.
• Report suspicious people, behavior, and vehicles to Loss Prevention.
• Ensure adherence to the Code of Ethics.

• Paid Vacation Days (after 90 days of employment).
• Annual Merit Increases.
• 11 Paid Holidays (after 90 days of employment).
• Ride the bus for free.
• Free daily shift meals.
• Lockers & locker rooms with showers.
• Discounted monthly UT garage parking.
• Discount gift shop offerings.
• Referral bonus.

We are owned by UT Austin and managed by Compass Group North America, a diversity growth‑oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E‑Verify. Applicants must have valid and legal work authorization in the United States.