Host, Hospitality ​/ Hotel ​/ Catering, Catering

Overview

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Summer on Music Lane is looking for a Restaurant Host who will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service. the public eye. About our Company:
Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena is also home to Summer on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress.

Summer on Music Lane, the full-service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility. We are open to the public every day of the week on South Congress; more than a hotel restaurant! Hotel Magdalena is proud to be part of the Bunkhouse family.

Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San Jos , Hotel Saint Cecilia, Austin Motel, Jo s Coffee, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin;
Hotel Havana and Ocho in San Antonio;
Phoenix Hotel in San Francisco, California; and Hotel San Crist bal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.

Summer on Music Lane is looking for a Restaurant Host who will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service.

Knowledge, Skills, and Abilities:

High School diploma or general education degree (GED).

College Degree preferred

Six (6) months related experience in hospitality or service industry

Must be able to speak, read, write and understand the primary language(s) of the workplace

Ability to understand other computer programs (i.e. Property Management System)

Job Requirements:

• Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Provide guests with menus Greet guests and seat them at tables or in waiting areas
• Assign patrons to tables suitable for their needs Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
• Receive and record patrons' dining reservations
• Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed Inform patrons of establishment specialties and features
• Direct patrons to waiting areas such as lounges Operate cash registers to accept payments for food and beverages (if applicable)
• Prepare cash receipts after establishments close
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
• Assist in training other Hosts and Hostesses
• Assist in planning functions or other special events and services
• Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position.
• This person may be expected to perform other tasks and duties as needed or as directed.

Furthermore, employee responsibilities and job descriptions are subject to review and revision.

The noise level in the work environment is usually moderate,…