Guest Attendant

Overview

Exciting Opportunity: Guest Attendant at Wood Spring Suites, Braker Lane, TX. Hotel Management & Consulting seeks a professional, problem‑solving front‑desk associate who is the face of our property and the first point of contact for guests.

• Hourly Rate: $15.50–$17.50, depending on experience.
• Daily Pay Access: Flexible pay option to access earnings when needed.
• Medical, Dental, Vision: Comprehensive benefits for full‑time employees.
• Employee Assistance Program: Complimentary support for personal or work concerns.
• Career Growth: Advancement opportunities within the company for dedicated employees.

• Front Office Operations: Manage reservations, renewals, check‑outs, and check‑ins; review and approve front‑office paperwork and reports.
• Guest Services: Meet guest needs, conduct property tours, close sales, and fulfill special requests such as linen exchanges.
• Laundry Duties: Perform washing, drying, folding, and organization of linens and towels; maintain a clean laundry area.
• Cleaning & Maintenance: Vacuum, dust, and sanitize public areas; stock and distribute cleaning supplies across the property.
• Sales & Marketing: Assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: Follow property emergency procedures and ensure guest and property security.
• Other Duties as Assigned.

• Minimum one year customer service experience; hotel operations preferred.
• Strong organizational, time management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Lifting, pushing, pulling up to 20 lbs regularly; up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. is an equal opportunity employer. We provide non‑discriminatory treatment and reasonable accommodations for qualified disabled individuals. The employment relationship remains “at will”. Reasonable accommodation may be provided to enable employees with disabilities to perform essential functions. We are a drug‑free workplace.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description is not an employment contract or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.