Front Office Agent

Overview

Summary Built in 1886 as a showpiece for Cattle Baron, Jesse Driskill, the Driskill is a legend in Texas hospitality. The hotel is known throughout Austin for its elite level of service and luxurious accommodations. As a Front Office Agent, you will be the face of The Driskill Hotel.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. You will also be responsible for PBX / phone operations. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You ll be the face of Hyatt as a Front Office Associate.

If you have worked at other hotels as a front desk clerk or you have an interest in hotel clerk jobs, we d love to hear from you.

This position requires a flexible schedule, including working weekends and holidays.

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• PBX / phone operations.
• Processing forms of payment and responding to guest inquiries.

• Career Growth and Advancement Opportunities
• Discounted Downtown Parking Options
• Heavily Reduced Bus Passes
• Free and Discounted Room Nights
• Vacation Time
• Flexible Schedules
• 401(k)

• Previous customer service experience required.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Note:

This description reflects the job at a high level and may be adjusted to align with Hyatt Careers Site postings.