Stewarding Supervisor Pm

COME JOIN OUR AT&T HOTEL AND CONFERENCE CENTER STEWARDING TEAM! HOOK 'EM!

We are looking for a team player who will assist in daily operations and planning of the Stewarding/Dishwashing team. This individual will be responsible for coordinating coverage and flow of stewarding operations, along Culinary and Banquet teams. Highly preferred is someone who is bilingual (EN/SP/Arabic), but not required.
This individual MUST have open/full-time availability, as early as 6 AM for morning shifts and late as 11 PM for afternoon shifts.

• Oversee day to day PM operations, including:
• Dish pit operations
  • Ensure temperature control logs are filled out timely and accurately
  • Ensure machine cleaning schedule is being adhered to
• Cleaning Projects
  • Ensure Ice Machine, Walk‑in cooler and Freezer, Deep Fryers, and Alto‑Sham Oven cleaning schedules are adhered to
• Culinary Support
  • Coordinate with appropriate Sous Chefs in regards to equipment needs, both for Banquet events and for daily operations
  • Ensure hot boxes are in correct location, labelled, hot and clean when needed
• Banquet and Carillon Restaurant Food Running
  • Ensure proper and timely labelling of hot boxes and speed racks
  • Adhere to timing and drop off location standards set forth by Executive Steward and Banquet Managers
• Banquet Event Planning with Banquet Managers
  • Ensure Banquet Pull Sheets are filled before every event
  • Meet with Banquet Managers daily to ensure efficient operations in regards to:
  • Plate up stations
  • Queen Mary needs and locations
  • Food timing and chafer needs
• Manage Stewarding Staff on a daily and general basis
  • Conduct Stewarding stand up meetings
  • Break Times
• ESSENTIAL FUNCTIONS
• Ensure compliance with food handling and sanitation standards.
• Ensure compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations.
• Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
• Implements Flik Safety Standards.
• Enforces proper use and cleaning of all dish room machinery.
• Enforces proper cleaning routines for service ware, equipment, floors, etc.
• Assists in conducting china, glass and silver inventories.
• Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
• Trains associates in safety procedures.
• Investigates feedback to individuals based on observation of service behaviors.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with associates.
• Solicits associate feedback.
• Participates in associate progressive discipline procedures.
• Celebrates successes by publicly recognizing the contributions of team members.
• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operation on the overall hotel financial goals and objectives.
• Ensures all food holding and transport equipment is in working order.
• Supervises associates ability to follow loss prevention policies to prevent accidents and control costs.
• Strives to improve service performance.
• Reviews associate satisfaction results to identify and address associate problems or concerns.
• Ensures hotel policies are administered fairly and consistently.
• Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
• Controls inventories of food, equipment, small ware, and report shortages to designated personnel.
• SUPPORTIVE FUNCTIONS
• All other reasonable requests as required
• Attending meetings and communicating with executive, peers, and subordinates as an effort to import the quality of service.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Supervising and managing associates. Managing all day‑to‑day operations. Understanding associate positions well enough to perform duties in associates’ absence.
• Providing the leadership, vision and direction to bring together and prioritize the departmental goals in…