Front Desk Supervisor

Front Desk Supervisor

We are hiring immediately for a full‑time Front Desk Supervisor at Flik Hospitality Group in Austin, TX (1900 University Avenue). The role requires previous hotel front desk experience as a lead or senior agent. Work schedule is Monday through Friday with availability for weekends; hours may vary based on business needs. Compensation is $20.00 per hour.

• Provide training and create work schedules for staff.
• Evaluate employee performance, reward high performers, and discipline those who fail to meet standards.
• Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity, and safety.
• Act as the contact person for employee complaints or requests for time off.
• Mentor and develop employees, encouraging them to set goals and pursue advancement within the organization.
• Perform other duties as assigned.

• Previous hotel front desk experience as a lead or senior agent.
• Ability to work full‑time hours, including weekends.

• Free meals, uniforms and laundering service at select locations.
• Retirement planning option.
• Associate shopping program.
• Health and wellness programs.
• Discount marketplace.
• Identity theft protection.
• Pet insurance.
• Voluntary benefits including critical illness, accident, hospital indemnity, and legal services.
• For full‑time positions only: medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
• Paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.

Flik Hospitality Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Please note that this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify the essential functions as required by business necessity.