Part Time Room Attendant

Organization – Carpenter Hotel

The Opportunity:

A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, back‑of‑house, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

The person in this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of company policies, procedures and expectations.

A Housekeeper must develop and maintain the company’s culture, values and reputation in the public eye, and with all team members, guests, vendors and partners.

Opened in fall 2018, this South Austin hotel is one with its lush surroundings. Carpenter Hotel features a pool with a community deck and Q‑Hut pavilion. Each of its 93 rooms comes with a terrace. Take in the scenery with fare from our all‑day Coffee Bar or enjoy a meal on the patio or in the dining rooms of our restaurant, Carpenters Hall.

The hotel is nestled in an old pecan grove on the edge of Zilker Park in South Austin. It’s an easy walk to Lady Bird Lake, downtown, and central to everything worth doing.

• Medical, Dental, Vision, 401(k) with company match
• Free room nights, discounted and friends & family room rates
• Generous paid time off
• Work‑life benefits including well‑being initiatives such as a complimentary Headspace subscription
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!

• Responsible for completing an in‑room checklist for each room assigned.
• Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns.
• Responsible for cleaning of guest rooms, public spaces, exteriors and back‑of‑house daily.
• Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and time frames.
• Maintain the storage rooms with at least one (1) par clean at all times.
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in implementation of special projects.
• Maintain a positive relationship with employees and guests.
• Maintain constant communication between all departments (i.e., room status).
• Promote and encourage guest name recognition at all times.
• Possess knowledge of all guest services and amenities.
• Ensure all calls are answered in a courteous, professional and efficient manner.
• Maintain a high level of cleanliness and safety in the work area.
• Maintain an increased awareness of safety issues throughout the property.
• Keep abreast of safety and OSHA requirements.
• Be familiar with all safety and emergency procedures.
• Attend all relevant meetings.
• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions.

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

• High school education preferred.
• One (1) year related experience in hospitality or service industry.
• Must be able to speak, read, write and understand the primary language(s) of the workplace.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of employees or guests.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.