East Austin Laundry Attendant

JOB SUMMARY:

To ensure the cleanliness and condition of all hotel linens. This includes washing, drying, folding, hanging, ironing, and storing. Laundry Attendants are responsible for providing a constant supply of clean linens for the hotel.

DUTIES AND RESPONSIBILITIES:

Sort all linens and treat stains

Load all laundry into washer and add specified cleaning agents

Take wet, clean items and dry as directed

Sort and fold or hang clean dried items

Maintain inventory of all cleaning supplies and communicate needs to manager / director

Maintaining all laundry equipment and inform facilities manager as to any maintenance needs

Perform additional laundry services when necessary

Clean and maintain laundry room areas while keeping up with standards set by management

Ensure high level of customer service is maintained at all times

Assist guests with all questions and reasonable requests

Ensure accurate information is provided to all internal and external customers KNOWLEDGE, SKILLS & ABILITIES Must be able to convey information and ideas clearly

Must be able to evaluate and choose alternate courses of action quickly and accurately

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Must have the ability to gather information from all sources available and know how to use this information to best resolve a problem or need

Must be effective in listening to and understanding the concerns and issues raised by other employees or customers

Must communicate effectively with all levels of management

Maintain high standards of personal appearance and grooming

Maintain regular attendance

Ability to establish and maintain effective working relationships with employees, customers and patrons

Must be flexible to provide assistance to management team in a 24/7 operating environment

Must have reliable transportation

QUALIFICATIONS:

Visual acuity to inspect and monitor cleaning standards

Prior experience in a hotel environment preferred

PHYSICAL REQUIREMENTS:

Working extended hours may be required as needed

Regularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl

Work on a computer for extended periods of time, approximately 8+ hours per day Ability to lift up to 50 pounds
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