Cashier, Hospitality ​/ Hotel ​/ Catering

• Full-time & Part-time opportunities available
• Drivers license required
• Team Atmosphere
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training:
  No experience? We have you covered!
• Free company uniform
• 401(k) with Employer Match

The following programs are available to help support you, free of charge.

• Health Coaching & Resources:
  One‑on‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP): you and eligible members of your household have 24/7 access to confidential counseling.

The LAZ Parking Valet Cashier/Customer Service Coordinator is the face of LAZ Parking at our luxury hotel partner. This role blends refined guest service with precise valet operations: greeting guests, coordinating vehicle arrivals and departures, managing payments and vehicle logs, and ensuring a seamless, secure, and memorable curbside experience that reflects LAZ Parking's standards.

• Polished and personable. You
  welcome guests with warmth, professionalism, and a calm presence.
• Dependable and discreet. You
  protect guest privacy and consistently follow LAZ Parking procedures.
• Composed under pressure. You
  remain solution focused during busy arrivals, events, and emotionally charged situations.
• Clear communicator. You
  coordinate effectively with hotel staff, drivers, and guests.
• Team oriented and proactive.
  You support colleagues, share information, and step in where needed.
• Independent decision maker. You
  exercise sound judgment and follow company policy when resolving issues.

• Guest Reception and Curbside
  Service:
  Greet arriving and departing guests with professional hospitality; manage curbside flow to minimize wait times and maximize guest satisfaction.
• Valet Operations:
  Park and
  retrieve vehicles safely and efficiently; secure and log keys; follow vehicle handling and storage protocols.
• Payment and Transaction
  Management:
  Process payments, handle POS transactions, reconcile daily receipts, and post charges accurately to guest folios when required.
• Vehicle Security and
  Documentation:
  Maintain accurate vehicle logs, record vehicle conditions, and follow LAZ Parking loss prevention and incident reporting procedures.
• Coordination with Hotel
  Partners:
  Liaise with front desk, concierge, bell staff, and security to coordinate arrivals, departures, and special requests.
• Issue Resolution:
  Respond to
  guest concerns and service recovery needs promptly and courteously; elevate to supervisors or hotel management when appropriate.
• Operational Support:
  Assist
  with traffic control, event valet staging, and curb management during peak periods or special events.
• Reporting and Compliance:
  Complete daily cash and activity reports, document incidents, and adhere to LAZ Parking safety and operational standards.
• Continuous Improvement:
  Suggest
  and implement small operational improvements to enhance guest flow and service quality.
• Additional Duties:
  Perform
  other valet and front of house tasks as assigned to uphold a luxury guest experience.

• Education:
  
  High school diploma or GED preferred.
• Experience:
  
  Minimum 1-2 years
  of valet, bell, or guestfacing experience preferred; luxury hospitality or upscale retail experience is a strong asset.
• Cash Handling:
  Demonstrated
  experience with cash, POS systems, and end‑of‑shift reconciliation required.
• Technical:
  Comfortable using
  mobile dispatch apps, POS terminals, and basic property management interfaces.
• Language:
  Proficiency in
  English required; additional languages are an advantage.
• Licensing:
  Valid driver's
  license with a clean driving record required; local/state requirements for driving and background checks must be met.

• Professional appearance and
  polished interpersonal skills.
• Strong attention to detail for
  vehicle condition checks and transaction accuracy.
• Conflict deescalation
  and guest recovery skills with a guest‑first mindset.
• Ability to multitask in a fast‑paced
  environment while maintaining composure.
• Flexible availability including
  nights, weekends, and holidays.
• Physical capability to stand
  for extended periods…