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Guest Service Agent; On Call - DoubleTree Suites Hilton Austin

Job in Austin, Travis County, Texas, 78701, USA
Listing for: Hilton Hotels
Per diem position
Listed on 2026-07-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Position: Guest Service Agent (On Call) - DoubleTree Suites by Hilton Austin
Hilton Hotels -  - Responsibilities:
Greet guests upon arrival and complete the check-in process;
Process guest departures by verifying charges and handling payments using the point-of-sale system;
Demonstrate knowledge of hotel offerings, room types, rates, promotions, and local area information;
Use up-selling techniques to recommend hotel amenities and maximize room and service revenue;
Respond to guest requests, resolve concerns with care and urgency, and manage messages and communications
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