Guest Room Attendant

Guest Room Attendant – Homewood Suites Downtown Austin

We are hiring Guest Room Attendants to maintain high standards of cleanliness and safety in our guest rooms, ensuring a welcoming environment for our guests.

Benefits
:
Competitive pay, flexible scheduling, paid holidays, 401(k) with employer match. Full‑time associates also receive paid time off and comprehensive benefits including medical, dental, and vision.

• Clean assigned guest rooms and stock supplies according to quality and timeliness standards: pick up trash, change linens, make beds, thoroughly clean bathrooms, vacuum and dust rooms, wash windows and balconies when applicable.
• Respond to guest inquiries courteously and resolve issues promptly; report lost or missing items to guests.
• Report unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on the housekeeping cart; order or obtain supplies as needed.
• Assist in the Laundry Department as requested.
• Perform deep cleaning projects and daily special projects as assigned.
• Carry out other duties assigned by management.

• Familiarity with safety and security procedures and ability to operate commercial housekeeping equipment safely.
• Ability to read and understand written instructions for housekeeping tasks.
• Good command of English; proficiency in a second language desirable.
• Excellent time‑management skills with ability to multi‑task and prioritize work.
• Strong customer focus and interpersonal skills.
• Excellent organizational and planning skills.
• Team‑player with ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

This role operates in a hotel setting, utilizing standard housekeeping equipment and frequent exposure to commercial and household cleaning chemicals. The position is performed indoors.

High School Diploma / GED or better.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.