Banquet Server

Responsibilities

• Complete all tasks related to the set‑up, service, and breakdown of banquet events.
• Attend pre‑shift meetings to learn event details, including property and guest expectations.
• Collect and transport all supplies needed for event set‑up, including china, glass, silver, linen, tables, chairs, décor, and props.
• Set‑up and break down tables, chairs, buffets, linen, and props as specified by the Banquet Event Order.
• Respond to and fulfill special event arrangements and guest service needs according to 1 Hotels standards.
• Stock and maintain linen, china, silver, glassware, and service supplies in good condition.
• Maintain cleanliness and organization of banquet function space, performing vacuuming, sweeping, dusting, polishing, and mopping as required.
• Retrieve, store, and retrieve event materials, décor, props, crates, and boxes, ensuring secure storage and proper handling.
• Maintain all event equipment, chairs, tables, podiums, and other assets, and report all breakage incidents.
• Return service carts and other equipment to proper locations after use.
• Perform post‑event cleaning tasks and breakdown of service, ensuring the event room is clean and neat before departure.
• Assist with room turns and set‑up for subsequent events.
• Input real‑time work orders via KYC for any guest concerns or opportunities.
• Identify opportunities to optimize performance, encourage innovation, and drive necessary change.
• Establish and maintain open, positive, collaborative, and professional relationships with guests, colleagues, and leadership.
• Follow all company safety and security policies, report hazards or incidents, and complete required safety training and certifications.

• Prior serving experience.
• Organized, proficient at multitasking, and a reliable team player willing to learn and adapt.
• Strong communication and customer service skills.
• Able to lift at least 50 lbs.
• Proficient in verbal and written English communication.
• Able to stand for long periods of time.
• Food handling certification (obtainable during employment).

Starwood Hotels is an equal opportunity employer. We are committed to non‑discrimination on any protected basis covered under applicable law.