Public Area Attendant

Job Title

Maintain cleanliness and presentation of all public and shared spaces throughout the resort, including lobbies, entrances, hallways, stairwells, restrooms, restaurant areas, banquet spaces, and employee areas

Sweep, vacuum, mop, dust, sanitize, and maintain floors and surfaces according to resort cleanliness standards

Clean and restock guest and employee restrooms, ensuring supplies remain fully stocked throughout the day

Remove trash and maintain cleanliness of designated waste areas

Help maintain outdoor public spaces, including patios, walkways, and guest gathering areas as needed

Monitor and replenish guest amenities, including coffee and tea stations, paper products, and public-use items

Collect and return used dishware and glassware found in public areas to designated stations

Perform laundry duties as assigned and restock housekeeping closets and carts daily

Promptly report and turn in lost and found items according to resort procedures

Communicate guest requests, maintenance concerns, and operational issues with appropriate departments

Greet and assist guests professionally while maintaining discretion and respecting guest privacy at all times

Support large group arrivals or departures with luggage assistance when needed

Maintain organized housekeeping storage areas and prepare work spaces for the next shift

Follow all safety, sanitation, and workplace procedures to maintain a safe environment for guests and team members

Participate in team meetings and training sessions and assist with onboarding new team members when requested

1+ year of professional cleaning experience preferred, ideally in a hotel, resort, or lodging environment

A strong eye for detail and commitment to cleanliness and presentation

A positive attitude and willingness to work collaboratively with teammates across departments

Strong communication, organizational, and problem-solving skills

Ability to prioritize tasks, stay organized, and work efficiently in a fast-paced hospitality environment

Flexible availability, including weekdays, weekends, holidays, and varying shifts based on business needs

Ability to successfully complete a background check

A genuine enthusiasm for hospitality and creating exceptional guest experiences

This role requires standing and walking for extended periods, frequent bending, kneeling, stretching, and lifting up to 50 pounds. Team members should be comfortable working indoors and outdoors in varying weather conditions and moving throughout the property regularly.

Shared accountability – we succeed and improve together

Humility & kindness – respect for the craft and each other

Creative problem solving – every challenge is an opportunity

Collaboration & community – strong kitchens are built on strong teams

Relentless improvement – good is never good enough

Health, Dental, Vision, and 401(k)

Employee discounts and recognition programs

Scenic, high-end work environment

Wellness programs and complimentary classes

Growth and advancement opportunities

Strong, team-driven culture

Lake Austin Spa Resort is an Equal Opportunity Employer (EOE/M/F/D/V) and eVerify employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.