F&B Manager -Service

Who We Are

Carpenters Hall is a neighborhood gathering place crafted for good times.

Rooted in Southern-inspired cooking and warm hospitality, we welcome you seven days a week for lunch, dinner, and weekend brunch.

Our venue has evolved from the traditions of lively union halls where comfort food, conversation, and community come together to create something special. Like the union hall forbears that came before, this is a place to meet up, enjoy a drink, a bite, a laugh, and good company.

This is your neighborhood hall - and everyone is welcome at our table.

Job Overview

The Front of House Manager will empower the FOH team and ensure an amazing, memorable guest experience. This person will exceed the expectations of all guests in a multitude of tasks that include, but are not limited to, maintaining superior quality standards regarding food and drink production, guest service, preparation, sanitation, training, safety, and expediency of lines.

The Front-of-House Manager must have outstanding communication skills, the ability to resolve conflicts, and a thorough understanding of company policies. Front of House Managers must develop and support the company's culture, values and reputation both internally with our team, as well as, externally with all guests, vendors and partners.

We're Proud to Offer Exceptional Benefits, which Include:

* Medical, Dental, Vision, 401K with company match

* Free room nights, Discounted and Friends & Family Room Rates

* Generous Paid Time Off

* Work-life benefits including wellbeing initiatives such as a complimentary Headspace

* Discounts at various retailers
-Apple, AT&T, Verizon, Headspace and many more!

Essential Job Functions:

* Support daily front- and back-of-house operations

* Maintain and promote safety and security standards, including computer and inventory security

* Address guest feedback promptly and professionally

* Ensure efficient operations within company financial and operational guidelines

* Communicate initiatives and policy changes clearly to staff

* Uphold and enforce dress code policies

* Train and supervise team on service, safety, and sanitation procedures

* Maintain knowledge of all recipes and production standards

* Ensure consistent food quality and adherence to menu procedures

* Assign tasks based on operational needs

* Manage labor costs through effective floor supervision

* Handle guest charges and additional revenue collection

* Ensure compliance with health, fire, and safety regulations

* Assist in cost control planning and inventory management

* Oversee hiring, evaluations, and disciplinary actions as needed

* Conduct performance evaluations and hold staff accountable

* Foster open communication across teams and management

* Maintain cleanliness, equipment upkeep, and safety standards

* Stay informed on emergency procedures and OSHA requirements

* Attend required meetings and follow all operational protocols and policies