Banquet Houseman

Grow with us…

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being.

A job at 1 Hotels is about more than punching a clock.

It’sabout changing the world - little by little.

We’rethe world’s first mission-driven hotelcompanyandwe’vegot some lofty goals. All we ask is that you bring your true self and do all the good you can!

The Banquets Housemanisresponsible forfunction room set up and cleanliness of banquet areas. Able to practice safety lifting techniques and safe work habits.

• Prepare and set up tables, chairs, side stands, back-of-house areas, breaks, buffets, décor, carts,barsand stations to ensure execution of details outlined in Banquet Event Order.
  
  Prepare proper “mise-en-place” (i.e.food side duties included but not limited to slicing fruit or preparing garnishment for beverages or plates) for any event.
• Communicate guest orders andadditionalmeal requirements, allergies, dietaryneedsand special requests to the kitchen.
• Serve food & beverage in the appropriate sequence and in tune with the expectation of the supervisor, Banquet Event Orderand property standardsso as toensure consistency throughout the event.
• Make drinks according to standard recipes using the proper glassware and garnishment.
• Replenish beverages when necessary and check with guests to make sure they are satisfied.
• Ensure courses areclearedand tables are properly crumbed.
  
  Quickly remove dishes as guests finish each course and at the end of each event.
• Respond to and fulfill any special event arrangements.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Monitor tableware to ensure it is presented toguestsincluding proper marking.
• Monitor andmaintaincleanliness, sanitation and organization of assigned station and service areas practicing “clean as you go” while avoiding breaking and reporting all breakage incidents.
  
  Break down and remove any boxes and packaging used to unpack supplies and equipment related to banquet events.
  
  Return any service carts used to transport supplies and equipment toproperlocation.
• Run beverage tabs for guests as well as accurately close theseaccounts outat the end of the event.
• Tally consumption tabs accurately and record figures where appropriate.
• Bus tables by removing and separating tableware, dishes,glassware and flatware.
• Perform post event cleaning tasks and breakdown of service.
  
  Ensure all tables and chairs aresetand the event room is clean and neat, returning all food and beverage items, condiments, and supplies to the proper area, prior to checking out with the leader on duty and finishing the shift anddeparting.
• Assist with room turns to complete the set up for events including tables, chairs, etc.
• Maintain high standards of food product,portion control, presentation, service, event supply quality,safetyand cleanliness.
• Recognize and address potential intoxicated and/or disruptive guests by informing team leaders.
• Follow all cash handling procedures.
• Adhere to no solicitation of gratuities policy and no tip jars.
• Input real-time work orders viaKYCon any guest concerns during interaction. Convey with clarity inKYCany and allguest opportunities.
• Perform any other reasonable duties as requested by the leadership team.
• Identify opportunities tooptimizeperformance and create value by challenging existingprocesses;encouraging innovation and driving necessary change.
• Be a clear thinker, analyze and resolve problems, exercise good judgement, resolutions must be thoughtful, and with the guest in mind.
  
  Immediate follow-up with a leader is expected.
• Establish andmaintainopen, positive, collaborative, and professional internal and external relationships.
  
  Develop lasting relationships with guestsand tosecure repeat business.
  
  Foster and promote a cooperative working environment,…