Spa Reception Agent
Listed on 2026-09-04
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Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Resort/Retreat, Front Desk/Receptionist
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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.
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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests.
This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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