General Manager, Alteno

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at Starwood Hotels understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests.

We’re currently in search of a General Manager for Alteno who shares these values and will champion them . If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions.

Most important, someone who’s not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We’d love to connect.

(Inside Tip: This role was made with room to grow for a service-minded rockstar.)

This exciting concept is developed in partnership with Chef Johnny Curiel and Kasie Curiel, co-founders of Fonda Fina Hospitality—the team behind the Michelin-starred Alma Fonda Fina. The original Alteño in Denver, Colorado, was recently named to Condé Nast Traveler’s "Best New Restaurants in the World: 2026 Hot List." Chef Johnny Curiel is also a current James Beard Award finalist for Best Chef:
Mountain Region.

As Alteno General Manager, you will lead, motivate, and energize the team while being responsible for the total operation and financial performance of the restaurant. You will analyze profit and loss, build sales, hire and train both management and hourly team members, and ensure daily execution of safety/sanitation protocols, quality food preparation, and exceptional guest service.

• Develop and communicate a departmental strategy that is aligned with the property and brand and lead in its execution.
• Establish goals to optimize performance and hold the department leadership team accountable for desired outcomes.
• Provide inspirational leadership to enliven the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.
• Supervise and manage team members and day-to-day operations understanding positions well enough to perform duties in team member absence. Ensure and maintain the productivity level of team members.
• Assist team members on the floor during meal periods and high demand times.
• Provide excellent customer service to all team members and respond quickly and proactively to team member concerns.
• Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action. Respond quickly and proactively to guest’s concerns and take ownership of guest complaints/problems until they are resolved or addressed.
• Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback and individual coaching when needed.
• Meet with guests on an informal basis during meals or upon departure to obtain feedback on food & beverage quality, service and overall satisfaction.
• Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.
• Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Identify the developmental needs…