Dual Director of Housekeeping

Dual Director of Housekeeping | Courtyard Austin Downtown & Residence Inn Austin Downtown | Austin, TX Role

Summary:

White Lodging is hiring a Dual Director of Housekeeping to lead housekeeping operations across both the Courtyard Austin Downtown and Residence Inn Austin Downtown — guest rooms, public areas, laundry, and team member spaces. This role drives cleanliness standards, team development, and financial performance across both properties. Ideal for an experienced housekeeping leader with FOSSE experience and strong budget and labor management skills.

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

• Oversee all housekeeping operations across both the Courtyard Austin Downtown and Residence Inn Austin Downtown, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards
• Lead, mentor, and develop the housekeeping team at both properties, including hiring, training, and performance management
• Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance
• Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines
• Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction
• Collaborate with other hotel departments across both properties to streamline communication, improve efficiency, and support overall hotel success

• FOSSE experience
• Proven leadership experience in housekeeping or a related field, preferably in hospitality
• Strong financial acumen with experience managing budgets, payroll, and cost controls
• Excellent communication and problem-solving skills with a focus on guest and team satisfaction
• Ability to develop, train, and motivate a high-performing housekeeping team
• Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards across multiple properties
• Flexibility to work various shifts, including weekends and holidays, as needed

• Day 1 Medical, Dental, and Vision insurance
• Vacation and PTO with rollover
• 401(k) with company match
• Complimentary wellness tools
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.