Events Captain- Hotel Magdalena​/Hotel Saint Cecilia

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Bunkhouse Hotel Magdalena US - TX - Austin

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

The Opportunity:

The Food & Beverage / Events Banquet Captain provides the Food & Beverage (F&B) Department with administrative and operational support as well as assists the Events Department with leads, contracts, and execution. The person in this role will provide a personable, unique, and indulgent guest experience for event inquiries that ensures the highest standards of quality.

An F&B / Events Banquet Captain must have the ability to resolve conflict and a thorough understanding of Bunkhouse policies. Furthermore, an F&B / Events Banquet Captain must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Who We Are:

In the mid-1950s and 1960s, the Terrace Motor Hotel sat on the same location as the Hotel Magdalena and the Hotel Saint Cecilia. This 14-acre stretch off South Congress spanning five city blocks, including the Terrace Motor Hotel, eventually came to be owned by legendary musician Willie Nelson. In the 70s, he started Austin Opry House, a famous 1,700 seat music venue, and also built apartments for musicians and traveling road crew.

We aim to honor our heritage and provide the same effervescent home to all who pass through.

The lush grounds of Hotel Saint Cecilia are a secluded hideaway in the center of it all.

Built in 1888, the original Victorian home is anchored around the majestic oak tree located at the heart of the property. Fully restored with the addition of the iconic SOUL sign in 2009, the Hotel Saint Cecilia is a private sanctuary tucked away off South Congress.

Each of the five suites, six poolside bungalows, six garden suites, and three studios embodies an equal love for the elegance of old-world luxury and the irreverence of our muses – The Stones, Bill Burroughs, Anne Sexton, Hunter S. Thompson among them. The secluded property and lush grounds are open only to hotel guests and members, thereby offering a unique sense of privacy situated steps away from the heart of South Austin.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Oversee banquet function activities to meet the expectations of client and hotel standards in terms of appearance, set-up, service, and food quality.
• Coach servers, bartenders, and bussers through daily functions to train, retrain, ensure and maintain meeting the expectations of client and hotel standards in terms of appearance, set-up, service and food quality.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain complete knowledge of/comply with and enforce all departmental policies/service procedures/standards.
• Maintain complete knowledge of/comply with and enforce all departmental policies/service procedures/standards.
• Reviewing the BEO (Banquet Execution Order) before each event with the sales team.
• P…