People Operations Coordinator

About the Role

Paradromics is seeking a People Operations Coordinator to play a critical, hands-on role supporting both Recruiting Operations (50%) and People Operations (50%). This is a highly visible position that sits at the center of the employee and candidate experience-ensuring operational excellence, exceptional service, and seamless coordination across teams.

This role is ideal for someone who thrives in a fast-paced, high-growth environment, brings extreme attention to detail, and takes pride in delivering a best-in-class experience for candidates and employees alike. You will be the operational glue during hiring sprints and a trusted execution partner across People Operations.

This position is based full-time in our Austin office.
What You'll Do
Recruiting Operations (50%)

You will ensure a white-glove, highly organized, and candidate-centric recruiting experience from the first interview through onsite and offer.

• Coordinate and schedule interviews across multiple stakeholders, including executives and senior leadership
• Manage complex interview logistics, calendars, and last-minute changes with professionalism and urgency
• Own candidate onsite coordination, including:
  • Hosting candidates onsite and providing office tours
  • Managing conference room availability and onsite logistics
  • Supporting live problem-solving sessions and interviews
  • Ensuring visitor announcements are posted in Slack
• Act as the operational hub during hiring sprints-keeping hiring managers, interviewers, and recruiters aligned
• Deliver timely, thoughtful communication to candidates to ensure a best-in-class candidate experience
• Send revised and corrected offer letters as needed in coordination with People and Hiring Managers
• Manage background check communications and other pre-hire logistics
• Support resume review for immigration-related considerations as needed

People Operations (50%)

You will support day-to-day People Operations with a strong focus on accuracy, responsiveness, and employee experience.
Employee Lifecycle & Operations

• Coordinate new hire onboarding and pre-boarding tasks, including:
  • Scheduling onboarding meetings
  • Sending new hire announcements and reminders to managers and teams
  • Following up with recently onboarded employees on benefits elections and key deadlines
• Manage employee inquiries across benefits, payroll, systems access, referrals, and policies
• Assist with day to day employee inquiries such as system access issues, time tracking questions, and manager education
• Support offboarding processes, including:
  • Sending outplacement service information
  • Canceling lifetime memberships and system access as needed

Benefits & Leave Administration

• Assist employees with benefits questions, including insurance coverage and HSA setup
• Support employees who have not yet set up HSAs with step-by-step guidance
• Sort and distribute insurance cards as they arrive
• Partner with vendors (e.g., Unum) to support Short-Term Disability claims, including direct communication and follow-ups

Performance & Programs

• Coordinate performance review cycles, including scheduling sessions and rescheduling employees as needed
• Support performance review administration and documentation
• Manage internal employee recognition programs such as the People's Choice voting program, including tracking, tallying, and communications

Compliance, Documentation & Systems

• File and organize immigration paperwork and supporting documentation
• Support HR document migration and organization (Dropbox to Google Drive)
• Maintain and update internal People resources (SharePoint and other systems, as applicable)
• Draft and distribute employee newsletters and internal communications
• Handle credentialing and compliance-related inquiries
• Track and document HR processes with a high level of accuracy and confidentiality
• Conduct regular audits of People Team systems to ensure organizational accuracy and excellence

What We're Looking For

• 2+ years of experience in People Operations, Recruiting Coordination, HR, or a related role, ideally in SaaS, tech, or a high-growth environment
• Proven experience managing complex scheduling and coordination across multiple stakeholders
• Exceptional organizational skills and attention…