Labor and Employment Counsel

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Remote - US

Genesys is seeking an experienced Labor & Employment Counsel to provide practical, business-focused legal advice regarding a wide range of employment and labor matters on a global basis. This role partners closely with HR and Compliance to mitigate risk and support a fair and inclusive workplace. The ideal candidate will have at least 8 years of experience in a law firm and/or in-house role.

The Labor and Employment Counsel will work closely with global Legal and Human Resources teams and cross-functional business partners. This will be a remote role. The successful candidate will report directly to the Genesys Senior Labor and Employment Counsel.

• Serve as a subject matter expert for employment matters globally.
• Partner closely with Human Resources and People Leaders to provide day-to-day legal guidance regarding the full employee lifecycle, including onboarding, performance management, employee relations, leaves of absence, accommodations, disciplinary actions, and terminations.
• Collaborate with Talent Acquisition on hiring practices, offer letters, background checks, onboarding issues, and contingent workforce considerations.
• Draft, review, and negotiate separation, severance, and release agreements in connection with individual terminations, reorganizations, and reductions in force.
• Partner with Human Resources to train managers and HR professionals on employment law topics, policy interpretation, and best practices to reduce risk and promote consistency.
• Manage and oversee employment-related litigation, agency charges, audits, and investigations (including EEOC, DOL, and state agencies) in coordination with the Litigation team and outside counsel.
• Conduct and/or oversee internal investigations and advise on appropriate remedial action.
• Support merger and acquisition transactions and related integration of employees.

• The candidate must possess a Juris Doctor (JD) degree from an accredited law school and active membership in good standing with at least one U.S. state bar.
• The candidate must have at least 8 years of experience practicing employment law, preferably with a mix of law firm and in-house experience.
• The position requires a confident attorney with demonstrated experience managing a broad range of legal issues and interacting closely with business leaders.
• Excellent oral and written communication skills, with sound judgment, diplomacy, and discretion when handling sensitive or high-stakes issues; demonstrated ability to think both creatively and strategically.
• Strong track record of working effectively with senior Human Resources and operational leaders, applying well-developed intellectual, analytical, and problem-solving skills to build alignment and consensus.
• Excellent interpersonal skills with the ability to collaborate at all levels within an organization, including diverse and international teams.
• The ability to thrive in a fast-paced, evolving environment, respond effectively to challenges, and maintain the highest standards of ethics and integrity.

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$ - $

• Medical, Dental,…