Human Resources Manager

Responsibilities

• Collaborate with senior HR leadership to develop and implement HR strategies aligned with organizational goals, including workforce planning, talent acquisition, retention, and succession planning.
• Oversee the recruitment process: job postings, candidate sourcing, interviewing, and selection, ensuring a diverse and inclusive hiring process.
• Foster positive employee relations through effective communication, counseling, and mediation; serve as the initial point of contact for complaints, grievances, or concerns; document all relevant information.
• Implement performance management systems to evaluate employee performance, provide feedback, and identify development opportunities; coordinate employee training and development initiatives.
• Facilitate training sessions for employees at all levels; monitor and evaluate training quality and effectiveness, soliciting participant feedback.
• Ensure compliance with employment laws and regulations; develop and update HR policies and procedures to mitigate risk.
• Oversee HR administration tasks handled by the HR Generalist, including payroll processing, personnel record maintenance, and HRIS management, ensuring accuracy and confidentiality.
• Work with senior HR leadership to enhance employee engagement, morale, and company culture; organize team‑building activities, recognition programs, and events.

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life.

Thompson Austin offers 212 luxury guestrooms and suites plus 17 residences, a 10,000 square foot wellness center, three restaurant and bar concepts, an expansive pool deck, private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193‑king room in Tommie Austin is built for the spirited adventurer, encouraging exploration and offering bespoke coffee and wine shops within an authentic service environment.

Both hotels are anchored on the ground floor by our re‑imagined cantina‑themed restaurant, a 13,000 sq ft indoor and outdoor oasis, as well as The 5th Street Diner + The Royale Room, a street‑side concept serving daily fare for locals, residents, and guests alike. This mixed‑use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space, a 7,000 sq.

ft. state‑of‑the‑art fitness center and simulator room named the “T” Box.

We have you covered with an awesome rewards package: health and welfare plans for you and eligible dependents; financial wellbeing options including 401(k), College Saving Plan, and Employee Stock Purchase Plan; paid time off (vacation, holidays, sick leave), paid Family Bonding Time, Adoption Assistance; discounted and complimentary rooms at Hyatt locations worldwide; free colleague meals during shifts; well‑being and educational assistance;

and many more.

• High school diploma or GED; 2 years’ experience in human resources, management operations, or related professional area.
• Background in employment, employee relations, employee training, and government regulations and policies as they impact HR is preferred.
• Previous hotel experience preferred.
• Service oriented with professional presentation skills.
• Clear, concise written and verbal communication skills.
• Proficiency in Microsoft Word, Excel and PowerPoint as well as social media platforms.
• Excellent organizational, interpersonal, and administrative skills.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Place London Heathrow Airport | London, ENG, GB