People & Culture Business Partner

More than a career, it’s a movement. Emancipet, the leading non-profit veterinary care provider in the United States, is on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years, we’ve built a national network of veterinary clinics delivering high-quality, compassionate, low-cost care in underserved communities. Our clinics have the power to transform communities into places where no one has to forego veterinary care for their pets because the cost is out of reach.

The People & Culture team supports the heart of our organization — our people. We are responsible for creating and maintaining the systems, resources and workplace culture that empower our teams to thrive. From hiring and onboarding to development, compensation, compliance, and employee support, we build and run the systems that support our people, guide leaders, and help maintain a strong, healthy culture at Emancipet—so teams can do their jobs well and continue to grow.

The People & Culture Business Partner role is a hybrid position based in Austin, TX that reports to the Chief People Officer.

You will serve as a trusted advisor to leaders across clinic and shared services teams. This role sits at the intersection of people, performance, and mission—helping leaders navigate complex people challenges while building healthy, sustainable, and high-performing teams.

You will work closely with leaders in real moments, coaching through tough conversations, strengthening team dynamics, and ensuring our people practices reflect both our values and the realities of delivering care and support services in a fast-paced, resource-conscious environment.

• Building strong, trust-based relationships with leaders across clinic and shared services teams
• Coaching managers through day-to-day leadership moments, including feedback, team dynamics, and decision-making
• Supporting leaders in navigating difficult conversations with clarity, care, and accountability
• Strengthening leadership capability to foster inclusive, engaged, and resilient teams

• Leading employee relations matters including investigations, conflict resolution, and disciplinary processes
• Supporting terminations with consistency, fairness, and dignity
• Ensuring policies are applied equitably while balancing compliance with compassion
• Identifying and mitigating organizational risks in alignment with employment law and best practices

• Partnering with leaders on goal setting, performance reviews, and development planning
• Supporting performance improvement processes and career pathing conversations
• Contributing to workforce planning, succession discussions, and capability building across clinic and shared services functions

• Leading engagement survey efforts, from administration to insight generation and action planning
• Analyzing exit feedback, retention trends, and team sentiment to identify patterns and risks
• Partnering with leaders to design targeted interventions that improve team health and employee experience

• Building and interpreting dashboards across key metrics
• Translating data into clear, actionable insights for leaders
• Supporting adoption and use of people systems and tools to strengthen decision-making

• Supporting leaders through change, including organizational shifts, new programs, and policy updates
• Helping ensure People initiatives are meaningfully adopted across clinic and shared services environments
• Tailoring approaches to meet the realities of frontline and distributed teams

• Providing guidance on internal equity, promotions, and compensation decisions
• Partnering with leadership to ensure fair and mission-aligned pay practices

• Embedding inclusive practices into everyday team operations and leadership behaviors
• Supporting initiatives that foster belonging and reflect the communities we serve

• 5–8 years of total HR experience, including at least 3 years as an HR Business Partner,…