People Operations Generalist

People Operations Generalist

The People Operations Generalist plays a key role in attracting, hiring, and supporting individuals who feel called to the work and mission of Mobile Loaves & Fishes (MLF). This position serves as a primary partner in full‑cycle recruitment while also supporting People Operations functions including benefits administration, payroll support, HR systems, reporting, and process improvement.

This is a full‑time, non‑exempt position reporting to the Manager of People Operations. Due to the nature and requirements of the position, hours are flexible to fit needs but typically include 8:30am‑5pm Monday‑Friday. Some nights and weekends may be required. The People Operations Generalist will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724.

• Lead and support full‑cycle recruitment efforts across a variety of positions throughout the organization
• Partner collaboratively with hiring managers to coordinate and facilitate intake meetings, hiring strategy discussions, interview processes, and candidate selection
• Create and manage job postings across recruiting platforms and sourcing channels
• Conduct resume reviews, phone screens, candidate communications, interview scheduling, and offer coordination
• Maintain and organize the applicant tracking system and recruitment workflows
• Help create a positive, welcoming, and mission‑centered candidate experience throughout the hiring process
• Support recruiting initiatives and other talent acquisition efforts as needed
• Provide administrative and operational support to various People Operations functions including payroll, benefits, HR systems, reporting, and employee support
• Support payroll and benefits‑related activities including auditing, reporting, reconciliation, and data tracking as needed
• Assist with maintaining employee records, documentation, and HR system updates
• Support HR systems administration, reporting, process improvements, and organizational initiatives as needed
• Assist employees with navigating benefits, HR systems, employee self‑service tools, and general People Operations questions
• Support research related to HR best practices, compliance updates, employment law, payroll, benefits, and People Operations trends
• Help identify opportunities to improve operational efficiency, organization, and team processes
• Collaborate with the People Operations Team on department initiatives and evolving organizational priorities
• Perform other duties and responsibilities as assigned

• MLF is a faith‑based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3+ years of experience in recruiting, People Operations, Human Resources, or related operational support roles required.
• Experience supporting full‑cycle recruitment processes strongly preferred.
• Strong interpersonal and communication skills with the ability to build effective relationships with candidates, employees, neighbors, and individuals across all levels of the organization and broader community.
• Excellent organizational skills with strong attention to detail, follow‑through, and time management.
• Ability to manage sensitive and confidential information with professionalism, discretion, and sound judgment.
• Demonstrated ability to balance relational and administrative responsibilities in a fast‑paced environment.
• Strong analytical and problem‑solving skills with comfort working with spreadsheets, reporting, and data.
• Strong proficiency with Microsoft Office applications and the ability to learn and navigate HR systems and technology platforms.
• Experience with HRIS platforms, applicant tracking systems, and project management tools preferred.
• Ability to work both collaboratively and independently while managing multiple priorities.
• Adaptability,…