Bilingual HR​/Recruitment Coordinator

HR Coordinator, People Support

We're looking for someone who is passionate about providing care and support to employees on various employment-related topics including benefits, managing data, and providing guidance on policies and employee programs.

• Ensure employee inquiries are answered and/or properly routed in a timely and caring manner.
• Explore employees needs by phone and email and help educate on relevant employment policies, programs and practices.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction while balancing the needs of the employee and our client.
• Record all employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Key qualifications:

• Must understand the importance of discretion and confidentiality in the type of work we do. You practice this with the utmost integrity.
• Verbal and written French or Spanish language skills highly preferred.
• Prior experience with macOS preferred.
• Prior experience with an HRIS system preferred.
• Minimum of 2 years related experience which includes Human Resources Coordination and Administrative support. The more experienced the individual the more flexible we can be with the assignment of tasks.
• Ability to make a personal connection over email and explore employee needs all while efficiently navigating resources, systems, and relevant data to deliver employee support.
• Strong written communication skills.
• A highly organized individual who is meticulous with details.
• Ability to operate in a high-volume, fast-paced work environment.
• Not afraid to ask for help and support to ensure accuracy and high-quality outcomes.