Human Resources Benefits Specialist

Human Resources Benefits Specialist

PCSI is looking for a Benefits Specialist to join our People Team. In this role, you'll administer PCSI's health benefits, 401(k), FMLA, and other leave programs. You'll help employees understand and navigate their benefits, while supporting accurate enrollment, eligibility, records, and compliance processes.

We're looking for someone with a strong knowledge base in benefits and leave administration, excellent attention to detail, and the initiative to identify process improvements that make programs easier to manage and better for employees. This exempt position reports to the Senior Benefits Manager and is based in our corporate headquarters in South Austin, TX.

How You'll Work:

• On-site work from South Austin PCSI corporate office required Monday-Friday during initial training period.
• Eligible for a hybrid work schedule (up to 2 remote days per week) upon successful completion of training and with manager approval.
• Monday-Friday schedule, with approximately 8 consecutive working hours within PCSI's core business hours of 7:00am - 6:00 pm, and as business needs necessitate.
• Occasional evening and weekend support as needed.
• Must be located in the Austin, TX metro area.

Benefits Include:

• Annual bonus opportunity up to 6%.
• Comprehensive medical, dental, and vision coverage with 100% employer-paid premiums for Employee Only plans.
• 401(k) with company match up to 6%, with pre-tax and Roth options, and 100% immediate vesting upon eligibility.
• Company-paid short-term and long-term disability, plus additional voluntary benefit options.
• 21 days of PTO each year, in addition to all federal holidays.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few.

We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do.

What You'll Do as a Benefits Specialist:

Benefits Administration:

• Administer benefit programs, including medical, dental, vision, life, disability, FSA, 401(k), and employee leave programs across multiple subsidiaries and contracts.
• Process benefit elections and changes for new hires, qualifying life events, terminations, status changes, and new site contracts within the HRIS and vendor systems.
• Investigate and resolve benefits-related issues by partnering with vendors, payroll, and the Senior Benefits Manager.

Leave Administration:

• Support employee leave of absence programs, including FMLA, short-term disability, other medical leave, and personal leaves, in partnership with the leave administration vendor.
• Monitor employee leave status, documentation, and vendor tracking reports to identify issues and support accurate case administration.
• Collaborate with People Team Business Partners, managers, employees, and vendors to maintain timely communication, system updates, and compliance with applicable leave requirements.

Communication and Employee Support:

• Answer benefits, 401(k), and leave questions from employees and leaders with professionalism, clarity, and empathy.
• Support benefits education, onboarding, open enrollment, FMLA training, and new site startup communications.
• Travel to new site startup locations as needed to facilitate meetings and support enrollment.

Data Integrity, Compliance, and Process Improvement:

• Maintain accurate benefits and leave records in the HRIS, vendor systems, payroll files, and internal documentation.
• Perform audits, reconciliations, reporting, and data validation to support compliance, payroll accuracy, vendor files, benefit invoices, and internal stakeholders.
• Identify trends, recurring issues, and opportunities to improve benefit and leave processes, system cleanup, vendor…